Item: Azure OpenAI Service
Rating: 8
Author: Verified User

Overall Satisfaction with Azure OpenAI Service

Use Cases and Deployment Scope

Azure OpenAI is sued for O365 including sharePoint, teams, exchange & OneDrive. We also use it for voice recordings, VDI & AI.

Pros and Cons

Pros

Provides additional guard rails by leveraging MS Azure
Ability to spin up different models quickly and efficiently

Cons

Specific models' capacity limited have to span multiple regions for capacity.
Better support for Open AI, knowledge limited within support.

Return on Investment

We are currently leveraging with AI in in AWS for a total solution.
Studio has worked well allowing users to interact without having to code and interact via an API.

I think it's a good product and appreciate the addition secure guard rails that running it in Azure provide. However, I still struggle at times to get to the right resources for support and region-based capacity can also be a challenge.

Key Insights

Do you think Azure OpenAI Service delivers good value for the price?

Yes

Are you happy with Azure OpenAI Service's feature set?

Yes

Did Azure OpenAI Service live up to sales and marketing promises?

Yes

Did implementation of Azure OpenAI Service go as expected?

Yes

Would you buy Azure OpenAI Service again?

Yes

Other Software Used

Azure Virtual Desktop, Verba Recording System

Likelihood to Recommend

Studio works well for interaction without code. Model capacity based on version can be tricky as you can be running in a specific region and need to spin up a new region based on available capacity to support a specific version # for model.

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