Barracuda Backup is good for small companies with low impact of downtime.
December 13, 2024

Barracuda Backup is good for small companies with low impact of downtime.

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with Barracuda Backup

We used Barracuda Backup to back up our servers and VMs at our COLO. The issue with the device is that it's raid 1 and uses spinning hard drives. For the price you pay for the device it should at least have SSDs even if they are SATA. When you open it up, it just a desktop gigabyte brand motherboard that is flashed with a custom bios. Nothing special or proprietary.

Pros

  • The local interface to manage the backup is convenient
  • The granularity of some backups worked well.
  • It wasn't restricted to physical server or VMs, but was hybrid.
  • It does dedup and compression well. (Although this causes slow restores)

Cons

  • The dedup and compression are good, but this causes slow restores because of the media used to backup to (Spinning disks).
  • When we stopped using it, it wasn't able to perform file level restores on VHDX VM drives. Only VHD VM drives.
  • Sometimes the cloudbased webUI wouldn't work and you would have to used the LOCAL webUI to perform whatever task.
  • You have to use the Local webUI to reboot the device. You couldn't use the cloud based UI to do this.
  • It would constantly hold on to data that was marked and been purged. Yet persisted on disk.
  • The amount of time working with support to restore disk space because purged data was purged, started to impact tech availability.
  • The amount of time it takes to restore an entire server because of the slow disks used in the backup appliance impacted customers.
  • For the price of the appliance, not using NVMe drives is a way to drive away customers from your product.
They do that backup up part well. But the purge and restore functions shouldn't be this unusable.

Do you think Barracuda Backup delivers good value for the price?

No

Are you happy with Barracuda Backup's feature set?

No

Did Barracuda Backup live up to sales and marketing promises?

No

Did implementation of Barracuda Backup go as expected?

Yes

Would you buy Barracuda Backup again?

No

If you are a small business with a few machines and your backups aren't of servers that are public facing.
If you had to restore a server from backup, it would take a day at least. So, if the server being restored was public facing, that may impact customer relations.

Barracuda Backup Feature Ratings

Data Center Backup
8.4
Universal recovery
8
Recovery verification
10
Multiple backup destinations
6
Incremental backup identification
10
Backup to the cloud
6
Deduplication and file compression
10
Snapshots
8
Flexible deployment
8
Management dashboard
8
Platform support
8
Retention options
10
Encryption
9

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