Full featured and ready to use phishing simulation platform
May 03, 2022

Full featured and ready to use phishing simulation platform

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Barracuda Security Awareness Training (formerly Barracuda Phishline)

I use the product to help our employees to distinguish a fake email from a real email. We receive lots of phishing emails, for example, from banks, and from the government. Sometimes our users are prone to click on a false link, and lots of possible "wrong" things can happen. We, of course, have endpoint protection but training the "human" firewall is always the better option.
  • The software helps us create emails that look exactly or almost exactly the same as the phishing emails we found in our email gateway.
  • We already use the ESS gateway from Barracuda Networks, and in the TEP bundle, this software is included, so it's not that much work to also configure this.
  • In the software, we can see reports on how our users performed. We can make a selection of users that are more prone to click on "false" links, and this way, we can help them individually.
  • The software is rather difficult to work with. Lots of options are a little bit "hidden" and are difficult to find.
  • Lots of URLs are blacklisted sometimes. We are kept in the loop but changing to other URLs that are not blacklisted is very resource-intensive.
  • I feel that the architecture of the software is a little bit old.
  • The fact that we are less prone to several attacks (malware, cryptolocker) is our highest ROI. Those fees are high!
  • Our users feel more trained and they feel happier working with these kinds of emails.
  • Our users report the emails they think are fake more often to the IT department.
Integration with existing Barracuda products and a large library, lots of features.

Do you think Barracuda Security Awareness Training delivers good value for the price?

Yes

Are you happy with Barracuda Security Awareness Training's feature set?

Yes

Did Barracuda Security Awareness Training live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Barracuda Security Awareness Training go as expected?

Yes

Would you buy Barracuda Security Awareness Training again?

Yes

Full-featured and ready-to-use platform to start sending out training phishing mails.

Barracuda Security Awareness Training Feature Ratings

Training Content Library
7
Multilingual Training Content
6
Training Gamification
8
Industry-Specific Security Training
7
Individualized Security Training Plans
8
Phishing Simulations
8
Security Reporting
6
Integration with Security Tech Stack
7
Role-based user permissions
7
Single sign-on capability
6