Item: Barracuda Email Protection
Rating: 6
Author: Luke Page

Overall Satisfaction with Barracuda Security Awareness Training

Use Cases and Deployment Scope

We use this to help train our users about phishing and other forms of email attacks, as well as the general risks of cybercrime. This helps to strengthen the last line of defense - the human behind the keyboard. The tool also allows us to test our endpoint protection products using the collection of file-based attacks.

Pros and Cons

Pros

USB key attack testing
Training and reporting
SMS attack testing

Cons

The interface is very dated and cumbersome
Setup was not as simple as it should have been
Some of the training that is supplied has a thick American accent which puts users off

Most Important Features

SMS and call training
Reporting on failures - including how far the fake attack got
Single Sign of via Azure AD
In built and included free training for users

Return on Investment

This tool was supplied free with out Email Security, so its come at no cost
This tool has helped us meet requirements by our insurance to train users on the risks of phishing
However, the dated interface slows down what should be seamless adoption

Alternatives Considered

Microsoft 365 (formerly Office 365)

365 defender has a tool for user security training, it is much more rudimentary than Barracudas, but the interface is much nicer. Both offer email attack testing, reporting, and training, but barracuda offers additional attack types, like file and SMS testing. Both seem to come free with other software and can be brought as add-ons.

Key Insights

Do you think Barracuda Email Protection delivers good value for the price?

Yes

Are you happy with Barracuda Email Protection's feature set?

Yes

Did Barracuda Email Protection live up to sales and marketing promises?

Yes

Did implementation of Barracuda Email Protection go as expected?

Would you buy Barracuda Email Protection again?

Yes

Other Software Used

Barracuda Cloud-to-Cloud Backup, Barracuda Email Security Gateway, Barracuda Cloud Archive (Sonian), Barracuda Essentials, Microsoft 365 (formerly Office 365)

Likelihood to Recommend

It's great for those without any security training tools, particularly small businesses or those without in-house security teams. However, for those large customers, they will probably do it in-house within their dedicated teams, so it can be more tailored to the organization. Microsoft 365 Defender users will probably not need it either, as Microsofts in-build tools have really come along, and have a much better interface.

Comments

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A solid platform with great tools, slightly let down by a clunky UX