Bartender is an industry standard and does what it intends to do, however, there is better value out there
May 30, 2021

Bartender is an industry standard and does what it intends to do, however, there is better value out there

Anonymous | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User

Overall Satisfaction with BarTender

We currently use Bartender to auto print pallet tags, SKU labels, among other WMS functions. We use the automation function heavily to watch folders for text files dropped by our ERP and WMS systems, which then in turn use Bartender templates to print at the point of merchandise receipt at the dock.
  • Very flexible.
  • Lots of automation options.
  • Scales to very high volumes.
  • Very clunky UI.
  • Resource-heavy application.
  • Confusing array of sub-applications.
  • Great automation.
  • Bartender templates are very common with ERP/WMS systems.
  • The reprint console is a nice feature.
  • Increased IT complexity
  • Automation cost savings
  • Required more server resources than anticipated to run effectively.
We're currently evaluating Nicelable and are in the process of replacing Bartender with Nicelable. Cost is similar for our needs level and Nicelable has a modern UI and is much more user-friendly. We are having to rework our automation routines but we're seeing a higher upside with lower IT involvement that we think will give us an acceptable ROI.

Do you think BarTender delivers good value for the price?

No

Are you happy with BarTender's feature set?

Yes

Did BarTender live up to sales and marketing promises?

Yes

Did implementation of BarTender go as expected?

Yes

Would you buy BarTender again?

No

Microsoft Dynamics 365 for Finance and Operations (Dynamics AX), Microsoft 365 (formerly Office 365), PDQ Deploy
Bartender may well be suited for larger companies who have people with Bartender experience, but it is an unnecessarily complex suite of apps that takes some getting used to. Smaller IT shops looking for something more user-friendly, slightly less expensive, and more streamlined should look for alternatives. Some applications are built specifically to use Bartender template files, and in those cases, you may not have an alternative.