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Efficient CRM for sales pipeline management
June 13, 2022

Efficient CRM for sales pipeline management

Ritik Pandey | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with BigContacts

BigContacts has been of significant help to our sales team. It is now easy to automate and personalize follow-ups with prospects. Furthermore, the tool has empowered us to make better business decisions due to its in-depth reporting abilities. Sales executives can also log details or prepare for meetings on the go using the mobile version of BigContacts, which is highly advantageous.
  • CRM
  • Task Management
  • They dont have mobile app
  • The speed of the software can be an issue sometimes, but they are making considerable improvements with each passing day.

Do you think BIGContacts delivers good value for the price?

Yes

Are you happy with BIGContacts's feature set?

Yes

Did BIGContacts live up to sales and marketing promises?

Yes

Did implementation of BIGContacts go as expected?

Yes

Would you buy BIGContacts again?

Yes

Everything else is good. They don't have a mobile app yet.
BIGContacts offers a custom sales pipeline that makes it easy to keep track of sales opportunities. We can limit viewer access to this pipeline and its stages. Moreover, moving opportunities within the pipeline is also easy due to its drag and drop functionality. BIGContacts also lets us set up automated reminders for important events and tasks.
While BigContacts currently offers a suite of integrations, it would be great to see additions such as Slack and Trello to this list.

BIGContacts Feature Ratings

9.4
Customer data management / contact management
10
Workflow management
9
Territory management
9
Opportunity management
9
Integration with email client (e.g., Outlook or Gmail)
9
Contract management
10
Quote & order management
10
Interaction tracking
Not Rated
Channel / partner relationship management
Not Rated
9.0
Case management
Not Rated
Call center management
Not Rated
Help desk management
9
8.0
Lead management
9
Email marketing
7
9.7
Task management
10
Billing and invoicing management
9
Reporting
10
Not Rated
Forecasting
Not Rated
Pipeline visualization
Not Rated
Customizable reports
Not Rated
Not Rated
Custom fields
Not Rated
Custom objects
Not Rated
Scripting environment
Not Rated
API for custom integration
Not Rated
Not Rated
Role-based user permissions
Not Rated
Single sign-on capability
Not Rated
Not Rated
Social data
Not Rated
Social engagement
Not Rated
Not Rated
Marketing automation
Not Rated
Compensation management
Not Rated
Not Rated
Mobile access
Not Rated