June 24, 2016
Score 4 out of 10
Overall Satisfaction with Blackbaud CRM
Blackbaud CRM is used in the business office for financial data and our development office for fundraising.
- Geared for smaller organizations
- Has majority of fields to store data
- Needs to update system for speed in running data through
- Needs to update system to show new interface
- Needs more ability to customize system
- Needs to flush out purchasing/PO module
- Needs better ability to write custom reports and data fields
- Able to get report data out and run transactions
- Does process bank transactions quickly
This system has been in place for awhile and we haven't had the opportunity to look at others yet. It was originally selected for price point and smaller size of our organization.