overview of Blackbaud FE
Updated July 14, 2023

overview of Blackbaud FE

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Blackbaud Financial Edge NXT

we use it for accounting, payables general ledger, reporting, issuing checks and doing the bank reconciliation.

if you are a new user, the reports are not very intuitive, you need to have board criteria's. there are no 'canned' reports, so you have to build your own, but once built, they are there to edit what your needs are for reporting.

  • applying manual checks to invoices
  • being able to export listings of vendors invoices for review or sending to vendor
  • putting in new vendors, i go to the data base side to input new vendors, the cloud side is not intuitive for entering information
  • having better reporting, as mentioned, no canned reports that could be edited for your business use, or even just having one that are generic enough to get quick information
  • the chat, sometimes even the person you are chatting with doesn't know the product well enough to help you through things, you have to re-explain things several times. a bit frustrating
  • we can run reports for specific codes to get a snapshot of expense for a grant that may need direct expense reporting
  • product does seem a bit pricey, if you want additional tools, they cost, non profit versus for profit users
we are able to run reports showing expenses for reporting back to our donors as needed.
we have not gotten into custom dashboards as if yet

Do you think Blackbaud Financial Edge NXT delivers good value for the price?

Not sure

Are you happy with Blackbaud Financial Edge NXT's feature set?

Yes

Did Blackbaud Financial Edge NXT live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Blackbaud Financial Edge NXT go as expected?

I wasn't involved with the implementation phase

Would you buy Blackbaud Financial Edge NXT again?

No

i wish it was more flexible for things, reporting, naming conventions. when uploading journal entries, we have to use the app, i would think that would be part of the product, instead of having to go outside FE to get the batch upload product.

we are a non-profit and we do use the project and location areas, but the naming convention is sometimes confusing on what is used for what (project, or t-code)

Using Blackbaud Financial Edge NXT

4 - finance department
we are on the cloud for FE, so we use their support team for issues
  • financial reporting
  • accounts payable
  • grants