Bumps along the way, but ultimately made our department way more efficient.
July 14, 2023
Bumps along the way, but ultimately made our department way more efficient.
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Blackbaud Financial Edge NXT
Blackbaud Financial Edge NXT is our general ledger software/main accounting software and expense management software. We use it for credit card expense submittals and approvals, invoice and other payment requests submittals and approvals, general accounts payable, cash receipts, bank reconciliations, investment reconciliation, budget management, general ledger activity, financial reporting, financial statements, etc.
Blackbaud Financial Edge NXT expense management has been great for us. Being able to set up approval rules and access for specific budgets and how easy it is to manage and adjust as needed has been great. It is a very user-friendly interface, so it's easy to train on and use. The custom management reports help make tracking projects a lot easier and has made our budget process so much easier. It is not a live tracking system throughout the year, rather than a big, time consuming project once a year to get it pushed out.
Using Blackbaud Financial Edge NXT - while implementation took a while - having the ability to view the trial balance and other reports with unposted transactions in the general ledger made it possible for us to fine-tune it and make sure we had it exactly as we needed it before posting and finalizing the initial data put into the system. I like the flexibility in our chart of accounts and the ability to use projects when warranted, but not required in all areas.
Blackbaud Financial Edge NXT expense management has been great for us. Being able to set up approval rules and access for specific budgets and how easy it is to manage and adjust as needed has been great. It is a very user-friendly interface, so it's easy to train on and use. The custom management reports help make tracking projects a lot easier and has made our budget process so much easier. It is not a live tracking system throughout the year, rather than a big, time consuming project once a year to get it pushed out.
Using Blackbaud Financial Edge NXT - while implementation took a while - having the ability to view the trial balance and other reports with unposted transactions in the general ledger made it possible for us to fine-tune it and make sure we had it exactly as we needed it before posting and finalizing the initial data put into the system. I like the flexibility in our chart of accounts and the ability to use projects when warranted, but not required in all areas.
- User interface and ease of use
- Expense Management and Credit Card Workflows
- Filtering on reports and ability to use unposted transactions
- Dashboards
- Some of the business rules and system wide configurations - like splitting fixed assets.
- The rules of when things can be adjusted is not consistent across all modules.
- The "mock" close is a pain and makes some reporting extremely confusing.
- The fact that entire funds close to one retained earning account, rather than being able to specify a retained earning account based on the revenue or expense coding is a system issue. That function, in particular, is very common in the NFP space.
- Budget process efficiency and transparency has increased
- Expense management and month end close has enhanced accountability
- Reporting functionality has helped us make better strategic business decisions
Blackbaud Financial Edge NXT has helped efficiency in donor fund reporting as far as financials go, but everything else lives outside of Blackbaud Financial Edge NXT. So it's made accounting department lives better.
Blackbaud Financial Edge NXT has made our expense management and budget review system 10 times better! It's easier on everyone across the board and the ability to customize reports and dashboards for all budget authorities in our company has been amazing. We have been commended by management on how transparent and easy to use the set up is now. The budget process is monitored and reviewed throughout the year, rather than a once a year all hands on deck push to get it out.
CYMA was very clunky and the reporting was insufficient. The data and transactions do not flow from one module to the other until they are posted and permanent, so it is hard to get a full picture at any point in time. To get things in you have to fully post, and then adjustments after that muddy up the general ledger and things get confusing.
SAP Concur was not user-friendly and hard to set up initially, to where we never got full functionality out of it. Then to get more support or the reports we were needing, we'd have to pay an arm and a leg to them to get any more.
SAP Concur was not user-friendly and hard to set up initially, to where we never got full functionality out of it. Then to get more support or the reports we were needing, we'd have to pay an arm and a leg to them to get any more.
Do you think Blackbaud Financial Edge NXT delivers good value for the price?
Yes
Are you happy with Blackbaud Financial Edge NXT's feature set?
Yes
Did Blackbaud Financial Edge NXT live up to sales and marketing promises?
No
Did implementation of Blackbaud Financial Edge NXT go as expected?
No
Would you buy Blackbaud Financial Edge NXT again?
Yes