Bloomerang works!
June 07, 2017

Bloomerang works!

lisa limonciello | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Bloomerang

I am in charge of our donor data base. We use it for tracking events, online donations, and reports. I have been very happy with results and customer service. This company has changed they way we do business.
  • User-friendly, this system is very easy to use and if you don't understand something there is a ton of resources to help you.
  • Support & customer service are immediate!! No need to wait more than an hour.
  • Constantly having online classes to improve skills.
  • Better reporting ability with filters. Many are confusing to get the results you want. I would love a feature that says "show me ...... ".
  • Sending thank you letters right from a transaction entry (specifically a manual entry).
  • Better ability to run a year-end tax report for all donors.
I did 4 months of research and used my colleagues in other boys and girls club. I also saw Bloomerang at a BGCA conference and I liked what they had to offer.
The cost is fantastic. I can view my information much easier. I can run an annual report confident that the information is accurate.

[It's] less [suited for] online fundraisers - still working on marketing our website for events and donations.