Overall Satisfaction with Bloomerang
I am in charge of our donor data base. We use it for tracking events, online donations, and reports. I have been very happy with results and customer service. This company has changed they way we do business.
- User-friendly, this system is very easy to use and if you don't understand something there is a ton of resources to help you.
- Support & customer service are immediate!! No need to wait more than an hour.
- Constantly having online classes to improve skills.
- Better reporting ability with filters. Many are confusing to get the results you want. I would love a feature that says "show me ...... ".
- Sending thank you letters right from a transaction entry (specifically a manual entry).
- Better ability to run a year-end tax report for all donors.
I did 4 months of research and used my colleagues in other boys and girls club. I also saw Bloomerang at a BGCA conference and I liked what they had to offer.