Bloomerang
June 19, 2017

Bloomerang

Meridith Swoyer | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Bloomerang

Bloomerang is used organization-wide. We use Bloomerang to manage not only donors, but volunteers and families that we serve. This is the fourth database that we have had in the 30 years that our organization has been in existence. We switched to Bloomerang to better serve the three groups that we serve.
  • The customer support is amazing. The live chat is so helpful and my entire organization has benefited from taking the classes.
  • I work for a small organization and it is crucial that everyone on the team be able to use the database, Bloomerang is so easy to use that it was an easy transition for all of our staff.
  • Bloomerang has built in features that help us to identify ways to help increase donor retention.
  • Bloomerang did have a very hard time converting our data from the old database.
  • When generating letters, they cannot be edited, which can be frustrating.
  • When querying data for reports, it could be easier. I would love to be able to query by any category in any report. For example, I would love to be able to change use both constituent and donor data.
My organization is very unique in what data we track and who we maintain in our database. I would definitely recommend Bloomerang to organizations that solely track donations as it is built perfectly for that. Bloomerang is also very easy to manipulate, to make work for you.