Intelligent marketing automation
Updated October 17, 2023

Intelligent marketing automation

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Bloomreach Commerce Experience Cloud

We use Bloomreach to create personalized marketing campaigns.
  • marketing automation
  • data management
  • analytics
  • Improvements in reporting functionalities (it would be nice if there were option for adjusting the column width, as well as wrap option to header text)
  • Building email messages in the journeys could be more customer friendly
  • Effective omnichannel journeys
  • Great reporting possibilities
We are pretty satisfied with the support.
Bloomreach Commerce Experience Cloud allowed us to easily create and automate personalized omnichannel marketing workflows and analyze the return data.

Do you think Bloomreach Commerce Experience Cloud delivers good value for the price?

Not sure

Are you happy with Bloomreach Commerce Experience Cloud's feature set?

Yes

Did Bloomreach Commerce Experience Cloud live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Bloomreach Commerce Experience Cloud go as expected?

I wasn't involved with the implementation phase

Would you buy Bloomreach Commerce Experience Cloud again?

Yes

Omnichannel Marketing Automation scenarios

Bloomreach Commerce Experience Cloud Feature Ratings

WYSIWYG email editor
7
Dynamic content
10
Ability to test dynamic content
10
Landing pages
Not Rated
A/B testing
10
Mobile optimization
Not Rated
Email deliverability reporting
10
List management
Not Rated
Triggered drip sequences
10
Lead nurturing automation
10
Lead scoring and grading
10
Data quality management
10
Automated sales alerts and tasks
Not Rated
Calendaring
Not Rated
Event/webinar marketing
Not Rated
Social sharing and campaigns
10
Social profile integration
Not Rated
Dashboards
10
Standard reports
8
Custom reports
10
API
Not Rated
Role-based workflow & approvals
Not Rated
Customizability
Not Rated
Integration with Salesforce.com
Not Rated
Integration with Microsoft Dynamics CRM
Not Rated
Integration with SugarCRM
Not Rated
Third-party software integrations
Not Rated

Bloomreach Commerce Experience Cloud Reliability