We are new to Bloomreach Engagement, but don't want to miss it anymore

The support and implementation team is top of the class!

Bloomreach Engagement helps us to lift our marketing activities to the next level. We are able to do very detailed segmented campaigns, run our A/B tests, have a good orchestration between emails, push notifications through app and other channels. We finally have a multitude and wide range of customer data in one place, a powerful tool to have.
However, we are still struggling with creating dashboards and running the analytics and reports that we want. For example sales attribution to specific campaigns is still a struggle - this is being addressed right now, but has taken weeks to make some progress. This is the reason why I give a 7 instead of an 8.