Love Bloomreach - The Agentic Platform for Personalization

We use Bloomreach - The Agentic Platform for Personalization Engagement to deliver personalized, automated marketing journeys across email and push, ensuring every message is contextually relevant to each customer. The platform addresses the challenge of fragmented data and generic campaigns by unifying customer insights in real time for smarter targeting. Our scope is focused on lifecycle communications—like onboarding, reactivation, and retention—which drive stronger engagement and higher conversion rates.

Bloomreach - The Agentic Platform for Personalization's AI-powered personalization has transformed the way we automate marketing workflows and deliver customer experiences. The recommendation models save our team dozens of hours each month that were previously spent manually designing product creatives, and we’ve built 85 automated flows that now generate over half of our email revenue. Adding personalized recommendation lines has also increased engagement, improving click-through rates by 30%, which makes AI-driven personalization one of the strongest levers for both efficiency and revenue growth in our marketing.