Bluehost is a great hosting option - especially for smaller companies
March 06, 2020

Bluehost is a great hosting option - especially for smaller companies

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Bluehost

We manage a handful of domains and websites on Bluehost. All the websites are small to medium sized sites. Only the marketing department uses the system. Our websites are pretty important to our business and so Bluehost is pretty important to us.

Pros

  • Relatively inexpensive.
  • Setting up emails.
  • Pretty good uptime.
  • Great customer service.
  • Free SSL certificates with websites.

Cons

  • Their new dashboard is slightly confusing.
  • The renewal rates are higher and hard to find discounts for it.
  • Websites were a must for us and Bluehost was one of the cheapest options.
Bluehost is better - easier to use, more reliable, have better customer service and offer more for the price you pay.
Sometimes the phone system has a longer wait, but overall I've been very happy with the customer service. They have good training videos, help, and articles too.

Do you think Bluehost delivers good value for the price?

Yes

Are you happy with Bluehost's feature set?

Yes

Did Bluehost live up to sales and marketing promises?

Yes

Did implementation of Bluehost go as expected?

Yes

Would you buy Bluehost again?

Yes

Bluehost is great for smaller and medium website hosting. I haven't found a company that does better in their price range. There occasionally are slower speeds and maybe another host would be better. But overall I've been pretty happy.

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