For Low-Budget Or Low-Traffic Websites, Bluehost is a contender
March 03, 2020

For Low-Budget Or Low-Traffic Websites, Bluehost is a contender

Stephen Steinberg | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Bluehost

We used Bluehost to host all our non-ecommerce websites because they have a very low-overhead, low-maintenance setup for every single one of their hosting plans. For the less important websites in our portfolio, that is a very important aspect that we consider before choosing a hosting provider, right behind pricing, security and speed.
  • Quick setup.
  • Affordability.
  • Access to customer service.
  • Website speed.
  • Pricing plan flexibility.
  • Support not as fast nor as knowledgeable as other hosting providers.
  • Customer support is good enough so that we don't need IT people on retainer.
  • Very affordable for low-volume websites.
  • Easy to launch new sites quickly thanks to 1-click WordPress installs and SSLs.
Bluehost is somewhat similar in terms of their tech stack and somewhat similar in terms of pricing. I think for websites that want to remain small and operate on the lowest budget possible, Bluehost is sufficient. For websites that are interested in scaling, or need top-tier, USA-based tech support 24/7 at their fingertips, then other hosting providers may be better.
They are quick, easily reached, and can usually solve problems on the first try. However I noticed I had to go to customer support more often than with other providers, whether that was things breaking more often or if their customer support couldn't fix things on the first try. But in most scenarios, they are fine.

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For a budget hosting provider, they are definitely in the top tier and should always be considered. For this tier of hosting providers, it really comes down to whose pricing plans are structured in a way that suits you most. Some price themselves better for single sites, some for 2-5, and some for 6+ on the same plan. That's the major difference.