Great Service
October 30, 2018

Great Service

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with BlueJeans

The majority of our customers are overseas and needed best of breed video conferencing "1 to many" software. The benefits we were looking for over our existing provider was individual logins and 2 screen functionality which allows one screen to be faces and the other to be shared content. BlueJeans' Rooms product gave us these feature at the best value for money.

Pros

  • Room systems
  • Ease of scheduling
  • Great bandwidth efficient video

Cons

  • Granular security controls
  • Default passcode
  • Better account managment
  • More efficient bookings of meeting
  • Recordings are being used more
  • Better understanding of our non English speaking customers
Better value than GoToMeeting for individual logins and better dual screens than Zoom.
More efficient scheduling and managing
Large facial displays allow better communication where language differences are a barrier.

BlueJeans Meetings (discontinued) Feature Ratings

High quality audio
7
High quality video
8
Low bandwidth requirements
9
Mobile support
8
Desktop sharing
8
Whiteboards
Not Rated
Calendar integration
9
Meeting initiation
9
Integrates with social media
Not Rated
Record meetings / events
9
Slideshows
Not Rated
Live chat
Not Rated
Audience polling
Not Rated
Q&A
Not Rated
User authentication
Not Rated
Participant roles & permissions
Not Rated
Confidential attendee list
Not Rated

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