Blue Jeans Experience
Updated October 21, 2020

Blue Jeans Experience

Anonymous | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User

Overall Satisfaction with BlueJeans

It was used as our dominant video conferencing platform and for telehealth. We are no longer using it for telehealth. We have also significantly scaled back our use of BlueJeans for video conference calls and have migrated to a new platform.
  • Moderator Codes
  • Detailed Analytics
  • Customer Service
  • Video Quality
  • Prioritization of compression streams (audio >> video >> content)
  • Needs to hold up better in low bandwidth environments
  • Pricing is expensive
  • More face to face conversations
  • Less travel expenses
  • Allowed us to start implementing telehealth services
  • Zoom
Zoom was a more superior service overall.
The application is sluggish.
- Would not recommend for telehealth.
- It's good for basic video conferencing.
- Does not work so well with Cisco video codecs.

BlueJeans Meetings (discontinued) Feature Ratings

High quality audio
4
High quality video
4
Low bandwidth requirements
3
Mobile support
8
Desktop sharing
5
Whiteboards
5
Calendar integration
8
Meeting initiation
7
Integrates with social media
Not Rated
Record meetings / events
Not Rated
Slideshows
4
Live chat
8
Audience polling
7
Q&A
8
User authentication
8
Participant roles & permissions
7
Confidential attendee list
8