Overall Satisfaction with BlueJeans
We used it across 120 users, 12 meeting rooms with 2 Dolly room systems. Also, for 3 global sales offices. The ability to use 2 TV screens, 1 for content and 1 for the heads, was a key factor in deciding to go with BlueJeans. Another reason was the detailed quality statistics in the admin center.
- Duel screen
- Call quality
- Early on we thought security was poor
- Not customizable
- Some odd default settings for user meetings
We used the Rooms feature and it played an important part in the client comms. We found it over-complicated to initially set up the exchange calendar integration with power shell. However once set up, it is a very useful feature.
The command center was highly valued for troubleshooting users' poor meeting ratings.
Microsoft Teams is swallowing the universe. With video conference built into that product for no additional cost, it is hard to justify retaining BlueJeans for the whole user base. We would drop BlueJeans except where we have Dolby conference phones. In this example, we will use the BlueJeans Teams gateway product.