BlueJeans makes many things easier!
October 04, 2019

BlueJeans makes many things easier!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with BlueJeans

BlueJeans is widely used in the entire organization on a daily basis. From one-to-one call, running remote interview with users, team meetings, department sharing, cross continents meetings and announcement and etc. Every team member is very familiar with BlueJeans as we will be on a BlueJeans call several times in one day. BlueJeans facilitated team communication and collaboration across offices around the globe.
  • The interface is very straightforward in BlueJeans, easy to dial in, instruction is clear.
  • I use BlueJeans for customer interviews a lot, customers that doesn't have BlueJeans installed can also dial in via their mobile phone, it's really convenient. Barrier of entry is lower for customers that are not so tech-savvy.
  • You can also record the meetings or the interviews on BlueJeans, which make it very easy to share within the organization afterwards.
  • Sometimes the connection is really bad, I can hardly hear the voice from the team member on the other end. But I'm not sure whether this is the issue from BlueJeans or the internet connectivity itself.
  • Sometimes when customers dial in from another place, they don't know how to share the screen with us. As I'm not sure what version of BlueJeans they are looking at, and it became quite complicated for me to instruct the customer in terms of where to click on in order to share their screen with me. Maybe some user manual type of thing would help?
  • When connecting BlueJeans to a big screen in the meeting room, sometimes we can share the screen easily, but sometime it just doesn't show anything at all.
  • Bluejeans allow the team to conduct remote interviews, so it saves travel budget as we don't have to travel to conduct face to face interview
  • Maintain human relationship between teams because most of us work in distributed offices around the globe in different time zones
  • It makes the discussion between teams more efficient, more direct communication than writing emails
Haven't got the chance to join BlueJeans events. Hoping to join one in the future.
Haven't used this feature yet, looking forward to explore more!
I'm not an IT admin.
I've used Vidyo & Zoom. I think BlueJeans is more comprehensive and more intuitive in terms of user experience.
For team meetings, no matter if it is big or small, BlueJeans is definitely a suitable tool that facilitate cross location collaboration and communication, as I use it almost everyday with team members everywhere. Maybe it's less appropriate for places where internet is less stable, or the connectivity is not so well.

BlueJeans Meetings Feature Ratings

High quality audio
High quality video
Low bandwidth requirements
Not Rated
Mobile support
Not Rated
Desktop sharing
Calendar integration
Meeting initiation
Integrates with social media
Not Rated
Record meetings / events
Not Rated
Live chat
Audience polling
Not Rated
Not Rated
User authentication
Not Rated
Participant roles & permissions
Not Rated
Confidential attendee list
Not Rated