Item: BlueJeans Meetings (discontinued)
Rating: 10
Author: Verified User

Use Cases and Deployment Scope

BlueJeans is used across our entire organization, primarily for client calls. We will occasionally use other programs like Skype or Webex, but BlueJeans has the least amount of issues with connectivity and call quality, so it's our company's preferred choice for communication purposes. It's very straightforward and simple to use!

Pros and Cons

Good connections.
Calling capabilities.
Straightforward usage.

Not suited for internal company calls, for us.

Return on Investment

More successful client calls.
Fewer dropped calls, resulting in happier clients.
More productive meetings (group calling capabilities help with this).

Alternatives Considered

Workplace by Facebook

I always have problems with connectivity with Workplace. My audio fluctuates throughout the call, and the audio from the person on the other end fluctuates as well. It seems like no one can ever hear me, and I can hardly hear them. But with BlueJeans, I don't have that problem. It's always crystal clear.

Usability

It's good for what we need it for. We've had no problems with it in the past, and I can't imagine it will give us any problems in the future, either. Joining a meeting is easy and quick with BlueJeans, connectivity is always great, and it's just a very good way to communicate with clients.

Likelihood to Recommend

BlueJeans is well suited for any sort of company call (or personal call) between a group of people. We use it for the majority of our calls with clients, and we have never had any issues with the program. It always connects fine, and the quality never suffers. We don't use it as much for internal company calls between colleagues, because we make calls through another app that we use for chatting. BlueJeans is great for all other calls, though.

BlueJeans makes client calls easy

Overall Satisfaction with BlueJeans