Very Pleased with Our Choice.
February 24, 2020

Very Pleased with Our Choice.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with BlueJeans

We use BlueJeans over our entire organization. We primarily use it with off-site employees. BlueJeans gives us video conference and screen share capabilities for these clients. We also use it for off-site client consultations with clients. We will have clients who cannot come to our office, so we video chat with them through BlueJeans.

Pros

  • Intuitive controls
  • Excellent quality

Cons

  • Users on a mobile device must download the app. (This is difficult for clients who will only use it once.)
  • The quality diminishes when the internet is sporadic. (I'm not sure what BlueJeans can do about that issue, though.)
  • We've been able to integrate off-site employees seamlessly
  • We've closed substantial business with clients through BlueJeans.
BlueJeans is more affordable than the other options, while still providing top quality service. We've been very pleased with the ROI we receive on this product. I've used competitors with other companies where I work. I'm very pleased with all that BlueJeans offers our firm. We haven't regretted subscribing to BlueJeans.
We use BlueJeans with clients and off-site team members. Team members find it exceptionally useful. They join group meetings and one-on-one meetings. The screen-share feature is also exceptionally helpful for training and in presentations. We use BlueJeans for client consultation calls, as well as vendor calls. It improves the quality of both of those experiences. It is MUCH better than a phone call.

BlueJeans Meetings (discontinued) Feature Ratings

High quality audio
10
High quality video
10
Low bandwidth requirements
5
Mobile support
8
Desktop sharing
10
Whiteboards
Not Rated
Calendar integration
10
Meeting initiation
10
Integrates with social media
Not Rated
Record meetings / events
10
Slideshows
10
Live chat
10
Audience polling
Not Rated
Q&A
Not Rated
User authentication
10
Participant roles & permissions
10
Confidential attendee list
Not Rated

Comments

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