Item: BlueJeans Meetings (discontinued)
Rating: 7
Author: Verified User

Use Cases and Deployment Scope

Toray Research Center is using this conference call tool as a whole. Also, Toray Industries is using this tool for domestic conference calls in Japan. TRC Sales team is always using this tool just in case [so that] customers do not feel uncomfortable. Mostly used for customer meetings globally. Analysis services always requests detailed discussions about what equipment [and] what analysis techniques are being applied for customers needs.

Pros and Cons

Audio is always excellent.
Time lag does not happen.
Verizon merged with BlueJeans [which] is a big marketing chance delivering confidence.
Our customers like this application in U.S.

Menu is not diversified comparing with Zoom.
Scheduling is not convenient. Scheduling is not noticeable which is the most important function.
Sometimes this does not work with Japanese colleagues and U.S. customers.
[I wish] scheduled events popped up automatically on the PC screen.

Return on Investment

Analysis report presentation is a critical function through BlueJeans, especially during [[the] pandemic.
Internal consensus meeting before customers meetings are [a] must before main con call.
Global information sharing (market status, competitors status, etc.) are a must item not to be retarded in the market.

Key Insights

Do you think BlueJeans Meetings (discontinued) delivers good value for the price?

Not sure

Are you happy with BlueJeans Meetings (discontinued)'s feature set?

Yes

Did BlueJeans Meetings (discontinued) live up to sales and marketing promises?

Yes

Did implementation of BlueJeans Meetings (discontinued) go as expected?

Yes

Would you buy BlueJeans Meetings (discontinued) again?

Yes

Likelihood to Recommend

When you need to schedule events with internal customers or/and internal colleagues, the BlueJeans icon is noticeable. If I click the BlueJean icon, you automatically see the icon with BIG noticeable color and size. The U.S. customers are very comfortable with the notification which is not visible to me. I hope customers are pleased to see the popped-up icon with a smile.

"The issue of Bluejean" is less well-known among potential customers. More importantly, customers are confused with Verizon and Bluejean. Customers confusion is always a huge hick-up from sales and marketing perspectives. Now, if customers are not confused, Bluejean needs to beat Zoom's positioning as a #1 brand for video con call. COVID is the chance to beat Zoom. After COVID, the positioning of Zoom will be solid which is similar to Hertz and Avis.. The position does not change at all.

Verizon and BlueJeans

Overall Satisfaction with BlueJeans Meetings