IBM's hidden jewel for process discovery - Blueworks Live.
February 14, 2019

IBM's hidden jewel for process discovery - Blueworks Live.

Srinivas Ganti | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Blueworks Live

Blueworks Live is a hidden jewel among the IBM acquisitions. I was a user of Lombardi Blue Print before IBM acquired Lombardi and have been hooked to it since 2011. IBM has invested in it and made it better. It is invaluable and probably the most essential tool that you need to get started to document how your legacy processes actually work and get all the hidden knowledge from your SMEs into a simple to use [platform] and visualize one's own processes.

Unless the processes are documented and visualized with all the stake holders, it is often hard to come to an agreement on what one has in the organization. Only when one understands what one has in terms of process within the organization, it becomes easy to discuss the limitations and recommend solutions to address those limitations.

Blueworks Live is BPMN 2.0 compatible and can be leveraged as a starting point to embark on a "Business Process (Re-)Engineering or Modeling" program within an organization. It is quite easy to get started, offered as Software as a Service and is priced per user.

Pros

  • Document processes as Milestones and Activities, which is simple to understand even for Business Analysts or Program Managers.
  • System magically shows a visual representation of the information one puts in, in an easy-to-understand swim lane representation.
  • All attributes can easily be read in the document style representation.
  • Easy to export as a word or a powerpoint and also as a BPMN 2 file that could be integrated into one's own BPM product or directly into IBM BPM.

Cons

  • IBM should offer this solution as a complementary service for Business Partners and Customers on engagements so one could strategically document and uncover new opportunities to cross sell.
  • It could be of real value for smaller companies and more available if the price point is lower so all clients can leverage the savings and include the entire organization rather than a select few.
  • Connectors to third party would help.
  • I was able to quickly demonstrate problems in my client's environments and unlock opportunities new opportunities.
  • The product pays for itself if used on a billable client.
  • It gets expensive when organizations want to scale across the organization.
I can't think of any other players that are this intuitive.
It is invaluable and probably the most essential tool that you need to get started to document how your legacy processes actually work and get all the hidden knowledge from your SMEs into a simple to use and visualize ones own processes.

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