BMC Track-IT! Review
March 28, 2017

BMC Track-IT! Review

Joseph Haynes | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with BMC Track-It!

BMC Track-IT! was a great implementation for our organization because it streamlined the ability to organize tickets and prioritize order of urgency and allowed work-note checking. It allowed us to put a process in place that not only audited the workforce but provided a way to look back at previous problems and find root causes.
  • Asset Management
  • Ticket Tracking
  • Inventory Audit
  • Budget
  • SQL Base
  • Scan audit capibility
Cost initiative and ease of use
Great for IT Help desk and task appropriations - it really seems to keep users on track.

BMC Track-It! Feature Ratings

Software and hardware inventory tracking
8
License management
9
Asset lifecycle monitoring
9
Contract management
9
Asset relationship management
9