Overall Satisfaction with Board
BOARD as the name suggests is a blank canvas. One can use it for traditional BI/MI reporting or to implement workflow driven corporate performance management. Here at L&Q we have been using it for a number of years primarily for our BI needs. However, recently we have started realizing its true potential with its CPM capabilities.
- Easy to use procedures for workflow implementation.
- Quick rollout time.
- Attractive looking dashboards.
- Smaller community compared to competition.
- ETL function is not as strong as compared to other tools.
- BOARD has played a vital role in automation within our organisation. All our stat accounts and management accounts are fully automated.
- Helped business to move away from multiple spreadsheet culture to a single version of truth.
All systems offer few things that may or may not be unique to them. Opting for a solution is based on multiple factors, for us it was speedy development and rollout.
Board Feature Ratings
Using Board
Big Data Engineering
4 - People with SQL exposure and analytics mind set
- Business intelligence
- Finance and Budgetting
- Regulatory Reporting
- Budgetting and Resource planning has been real time saver for the business
- Bespoke app development: Used for quick POC development
- Pushing entire architechture to cloud based solution
Evaluating Board and Competitors
Yes - Originally BOARD was selected for its BI capabilities replacing SSRS and CorVU. CorVu was very clunky and tricky to use and required indepth L&D before any development and SSRS is very old tech and primarily useful for doing quick MI reports. Report and Dashboards created on SSRS lacked the wow factor and self-serving.
- Price
- Product Features
- Product Usability
- Third-party Reviews
Product Usability was the key factor for us while making our choice. Its easy and rapid deployment was the key selling point on a very short notice vendor was able to produce a POC for key bottlenecks faced at the time.
Considering technology is rapidly evolving, we would like to explore more on Big data capabilities and compare with peers. We would be more interest in future ideas vendors have for their product and how can we leverage those ideas to meet operational excellence in our wor stream.
Board Implementation
- Implemented in-house
Change management was minimal - Two-way communication is paramount.
Leadership: Organizational change management requires leadership.
Start from the top
training
Leadership: Organizational change management requires leadership.
Start from the top
training
- Business providing clearly defined user stories to support development
Board Training
- in-person training
- no training
Learning Board is straight forward. I would recommend developing a BI solution for a start this should cover the majority of features on offer. Consider using Boards knowledge base and BOARD community for discussing question and ideas with other users.
Board Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Support cares about my success Quick Initial Response | Not kept informed Escalation required Difficult to get immediate help Need to explain problems multiple times |
Being an early adopter has its own pros and cons. BOARD was exceptionally supportive of sharing ideas while initial development. For a brief initial period, we were provided with an inhouse consultant to advise and assist with the development.
Using Board
Pros | Cons |
---|---|
Like to use Easy to use Technical support not required Well integrated Quick to learn Convenient Feel confident using Familiar | None |
- ETL
- Dashboard
- procedures
- workflows
Yes - We haven't been using its mobile capabilities