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- Role-based user permissions (35)10.0100%
- Standard reports (34)9.090%
- Bank reconciliation (36)8.080%
- Accounts payable (40)7.070%
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- Tech Details
Microsoft Dynamics SL
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- Account capacity
- Reports and Smart Lists
- Lots of add-ons products
- Licenses are strict
- Can't just delete transactions, must reverse journals too (not automated)
- Updates are not coming, becoming stagnant
- Some features require in depth training or outside contractors
- The W2 printing at the end of the year is very easy. I love that it also prints out all those pesky health insurance tax forms!
- Employee management is made very simple with all the information you can store in GP.
- Processing payables is very easy with GP. It's perfect for multi-person processes, too. The AP clerk can input the invoices into the systems, and then the comptroller can approve & print the checks.
- There's so many options and buttons that sometimes a simple task can seem very complicated.
- It is not very intuitive at first. It takes some digging and messing around with before you know what you're doing.
- You can have so many modules (HR, payroll, etc), and while they should talk to each other, sometimes the data gets out of sync.
- It accurately shows all business transactions for a store.
- It is easy to search through journal entries.
- Maybe they could have job aids that are easily accessible.
- Great Plains started as back office/accounting, and that is still it's strong suit.
- SQL and the GP programming language, Dexterity, provide a robust, scalable, and stable platform with well documented maintenance and repair procedures. Relatively easy to manage, tune, and support.
- Microsoft support for GP verges on "particularly well". Doesn't quite get there but good enough once you know what you're doing
- Strong partner network, including the GP User Group (GPUG)
- Number of windows required for some functions- lots of clicking
- Complex interface for users who work in different modules
- Communication from Microsoft about future of GP as they continue to promote Business Central and Dynamics 365- confusion and concern among users and partners about how long GP will get first-level support and development.
- The web client flat-out sucks, you will need RDS or Citrix to support remote users. If you stick with desktop clients it enormously increases your workload as every update requires you update every client. RDS is the way to go just to simplify the update procedure, but RDS is an additional licensing and support cost. Still more cost effective to not use the desktop client.
- Reporting- you will almost certainly have to get a third-party reporting program- Management Reporter is complex and squirrely, the built-in Report Writer is a nightmare to work with. Word Templates work well but aren't user-friendly and because they get all their data from Report Writer sometimes just doing a simple change requires a lot of skill and time.
- Easy to navigate.
- Recording transactions is clear.
- Smart list feature is perfect for reporting.
- Easy to switch to other entities.
- Does not always communicate with other valuable programs.
- The program can glitch and will sometimes freeze from time to time.
- Is not supported in the future, so long term use is not an option.
- Track and manage inventory.
- Transactions management (quotes, orders, invoices).
- Integration with other systems.
- Not user-friendly enough.
- Requires a lot of training.
- Not cloud based, on premise only.
- UI is not intuitive. New users usually need extended training to understand and use Dynamics GP. The interface is very old unlike other software in the Microsoft Dynamics ecosystem. Also, the navigation is not that user-friendly.
- It is very limited with services such as rental management. We are unable to track rental inventory and create rental contracts.
- Inventory and supply chain management.
- Project analytics.
- Sales management.
- The user interface is clunky.
- There's a lack of bolt-on technology options.
- As it's a Microsoft product, it's integrated closely with Excel. Every report can be easily exported to Excel.
- Dynamics GP has a broad suite of options. You can use it as a complete ERP system if desired.
- Lots of programs have native integration with Dynamics GP.
- There's initially a high learning curve for the software. The user interface is not very intuitive.
- I recommend hiring a consultant to help with integration and ongoing services. It's not a stand-alone product.
- It keeps invoice tracking in one place.
- It allows you to get signatures and track who needs to sign next.
- There is a lot of clicking around and it's not super intuitive at first.
- Lead organization
- Interface aging
- More pop-ups
- Flexible reporting of all departments with Smartlist.
- Good A/R interface.
- Good A/P interface.
- Intuitive and very user friendly, for the most part.
- Inventory control and storage.
- Lot tracking of previous sales.
- Better integration with other software.
- It integrates really well with other software products such as CRM, Qlik Views, etc.
- It has the ability to process a high volume of data, which can then be pulled up in useful reports through Smartlist or Management Reporter.
- It makes processing a high volume of data easier through import templates and API/integration connectors to other programs.
- From an audit perspective, it would be useful to be able to drill down from batches to individual transactions on all levels—especially sales postings. This is a large limitation with GP.
- The solution we use is housed on our internal servers. As a result, we are capable of accessing the underlying tables via MS SQL Server. This allows us increased visibility to the data we have populated over the years.
- I doubt this sets MS Dynamics GP apart from competitors, but the ability to "batch" journal entries for approval is very easy and straight forward.
- Our independent consultants were able to build a "paste from MS Excel" integration, which we use to easily populate journal entries.
- If there are ever any network "hang ups" during the posting of batches/journal entries, the system has safeguards in place to ensure that your books aren't sacrificed.
- The Smartlist function is an easy way to build ad hoc reports.
- The fact that the software is housed on internal servers could be seen as a "con". These days, moving to cloud-based solutions feels like the right move.
- The reporting feature could use some updating.
- Not sure if this is due to outside influences (our network), but the solution can run rather slow at times. It feels like it is slowed down the most when all users are currently active. Once again, this may be of no fault to MS Dynamics GP.
- The ability to troubleshoot issues usually requires help from COSTLY independent consultants.
MS Dynamics GP is a solid tool for any company (equipped with experienced accountants) looking for an on-premise solution.
- Integration with other products.
- Recording of leasing, repossession, and sales transactions.
- I have not used a lot of accounting software in the past, just QuickBooks years ago, so as far as my knowledge goes is it easy enough to use and does the job it is intended to do.
- Accounts Payable batch entry
- Microsoft support
- Annual licensing retainer stipulations
- Extremely complex table structures
- Version upgrade complexity
- All the modules are connected. A document you post on the sales or purchase modules gets an immediate journal entry on the finance module.
- The system is very adaptable, it can be integrated with other systems.
- The reporting is user friendly. With Management Reporting you can customize your own reports.
- Some functionalities of the system could be improved on a better time frame.
- Getting support for the system can be expensive sometimes.
- The cost of each user license is not the cheapest on the market.
- Multiple currencies
- Flexible account structure
- Multiple users
- This is an on-premise application that requires enterprise database (SQL Server).
- Client-server model can make it challenging to deploy across networks or geographies without additional technologies.
- User interface is very functional but can appear dated at times.
- It doesn't allow for easy access as it has restrictions placed on users. This allows for inputted information to retain it's integrity.
- It can be scheduled to import or export information from other systems cutting down on time spent configuring data.
- It is not very user-friendly.
- Very costly especially for customer support.
- Processes are complex with too many steps for completion.
- Generally things flow pretty logically - if you don't have previous experience with GP you can figure it out.
- Rock solid - we rarely have errors or unexplained weirdness pop up.
- Handles our multicurrency environment just fine.
- Might be a limitation of our older version, but it only allows us to run and have open one report at a time. Seems like a pointless limitation.
- The documentation in some areas is less than clear. Thankfully, answers can usually be found with enough Googling.
- Integration with Microsoft Excel for reporting and analysis
- Easy to navigate
- Great tools to pull and review financial information
- I love that they're starting to listen to the users more and incorporate changes based on what we ask for.
- There are a few quirky things but nothing that stands in the way of getting the job done.
- I would love to be able to control the size of the text within the entry windows.
- Supply chain management - keeps track of materials and goods on hand and the demand planner is simple and easy to use.
- Manufacturing - material requirements planning is always keeping tabs on the inventory and what may be needed; bill of materials is easy to use; manufacturing order processing gives us an easy way to track materials consumed.
- Certain areas can only be accessed by one individual at a time (Material Requirements Planning) which can cause some issues when an individual leaves the screen open and then another person is unable to work on something if needed.
- Reporting is not intuitive. It can be difficult to find what you are looking for in a report.
- When updating items (ex: if you discontinue an item) you have to go through several different screens to actually have the item discontinued and removed from planning.
- A really nice user interface that allows individuals who may not be familiar with financial platforms to easily learn processes.
- Catches mistakes made in payables and receivables uploads so you can correct them before they become a problem.
- Quick access to uploaded journal entries so you can look into problems quickly.
- At times, GP slows down because of a large upload that is occurring. It would be nice if there could be a way to fix this.
- A way to void payments and transaction entries at the same time so there are less steps.
- A clear way to see who entered what in transaction entries and JE's so we don't have to run an IDS every time.
It is used across the entire organization. One of the problems that I have experienced is that it does not allow for users to delete previous entries into cards in direct deposit, and other areas like deductions. The accounts or information just shows as "inactive".
Also, it does not allow users to delete previous supervisor names and we are left with a list of names of managers that have been promoted, moved to a different department or are no longer with the company.
- I like that I can switch between employees when there are different windows open.
- I like that I can run various reports and save them for future viewing.
- I like the customization of GP and how it fits our organizations needs.
- The tax data entry is unnecessarily difficult.
- Having to click save and enter hire date and reason for change after each entry is very time consuming.
- Get information out though Smart List -- super easy.
- Import large data such as purchase card detail.
- Copy and paste short journal entries.
- Sometimes system gets hung up and takes a while to troubleshoot.