- Generally things flow pretty logically - if you don't have previous experience with GP you can figure it out.
- Rock solid - we rarely have errors or unexplained weirdness pop up.
- Handles our multicurrency environment just fine.
- Might be a limitation of our older version, but it only allows us to run and have open one report at a time. Seems like a pointless limitation.
- The documentation in some areas is less than clear. Thankfully, answers can usually be found with enough Googling.
- A really nice user interface that allows individuals who may not be familiar with financial platforms to easily learn processes.
- Catches mistakes made in payables and receivables uploads so you can correct them before they become a problem.
- Quick access to uploaded journal entries so you can look into problems quickly.
- At times, GP slows down because of a large upload that is occurring. It would be nice if there could be a way to fix this.
- A way to void payments and transaction entries at the same time so there are less steps.
- A clear way to see who entered what in transaction entries and JE's so we don't have to run an IDS every time.
- It doesn't allow for easy access as it has restrictions placed on users. This allows for inputted information to retain it's integrity.
- It can be scheduled to import or export information from other systems cutting down on time spent configuring data.
- It is not very user-friendly.
- Very costly especially for customer support.
- Processes are complex with too many steps for completion.
- Integration with Microsoft Excel for reporting and analysis
- Easy to navigate
- Great tools to pull and review financial information
- I love that they're starting to listen to the users more and incorporate changes based on what we ask for.
- There are a few quirky things but nothing that stands in the way of getting the job done.
- I would love to be able to control the size of the text within the entry windows.
- Supply chain management - keeps track of materials and goods on hand and the demand planner is simple and easy to use.
- Manufacturing - material requirements planning is always keeping tabs on the inventory and what may be needed; bill of materials is easy to use; manufacturing order processing gives us an easy way to track materials consumed.
- Certain areas can only be accessed by one individual at a time (Material Requirements Planning) which can cause some issues when an individual leaves the screen open and then another person is unable to work on something if needed.
- Reporting is not intuitive. It can be difficult to find what you are looking for in a report.
- When updating items (ex: if you discontinue an item) you have to go through several different screens to actually have the item discontinued and removed from planning.
It is used across the entire organization. One of the problems that I have experienced is that it does not allow for users to delete previous entries into cards in direct deposit, and other areas like deductions. The accounts or information just shows as "inactive".
Also, it does not allow users to delete previous supervisor names and we are left with a list of names of managers that have been promoted, moved to a different department or are no longer with the company.
- I like that I can switch between employees when there are different windows open.
- I like that I can run various reports and save them for future viewing.
- I like the customization of GP and how it fits our organizations needs.
- The tax data entry is unnecessarily difficult.
- Having to click save and enter hire date and reason for change after each entry is very time consuming.
- Get information out though Smart List -- super easy.
- Import large data such as purchase card detail.
- Copy and paste short journal entries.
- Sometimes system gets hung up and takes a while to troubleshoot.
- Generate smart lists for tracking expenses & sales
- User controlled accounting transactions - it does what you tell it to do
- It would be great if it was easier to apply accrual percentages to existing JEs
- Easier exports to Excel/other reporting tools
- Easier integration with payroll software
- User friendly interface
- Able to be extended into multiple areas of your business
- One feature we have been using for a few years is EFT for payables - it has significantly reduced the time spent paying vendors and reduced our check printing and mailing costs. It is very easy to setup and use.
- search functionality could be improved within native GP functionality - we use Rockton Smartfill to improve search capabilities.
- FRx is a very simple third party report writer that makes report running so easy and straight forward. But it can also use more advanced features such as reporting trees so multiple sets of financials can be chained together.
- The allocation accounts are a great feature of GP. It makes the process of allocating salaries and other expenses when necessary a breeze. If your organization does any type of expense sharing across entities, departments, etc, consider using GP to do that.
- Overall ease of use. I absolutely love GP. I am a Microsoft Certified Professional in Version 9. It is very intuitive, extremely easy to navigate, simple to set up, and easy to maintain. It has great reporting features, has a simple budget import/export feature, and is truly the best GL package on the market.
- With respect to the allocations, once the expense is entered into the allocation account, you lose the ability to run any detail on just the total of the expense. It would be nice if you could run a trial balance on the allocation accounts the same way you can with regular accounts.
- I've always thought security set up could be a bit simpler. It actually has gotten better through the years. Specifically, with eight separate entities, it would be nice to have a "master" setup where you could call up one group entity, assign the users rights, and then be finished. Currently, whenever I have a new user, I have to call up each individual entity and select all of the features I want the user to have. That means I have to do eight steps for each user.
- Core accounting functionality is exceptional - for processing A/P, A/R, and G/L transactions, this product is the best mid-market solution available.
- Reporting has improved significantly over the years. The product has many tools developed by Microsoft and in conjunction with accounting specific needs, such as SQL reporting services, smartlist builder, and Excel reporting.
- The user-interface is user-friendly and easy to learn - very similar to other Microsoft products.
- Supply chain management is adequate but not exceptional, and there are challenges tying the product to a website front end. These features are present and work fine in many environments but are often lacking for customers who need more robust systems.
- Reporting tools often require consulting expertise or an internal business analyst to develop. Many smaller companies don't have this skill set, so it can be costly to upgrade to GP from a smaller packages like QuickBooks.
- Some features that are available in competing products are still not present in GP, such as full copy-paste functionality and more intelligent workflow/batch processing functions.
- It's ease of use is a plus for many people in my organization, the layout of the software is well received.
- The software is very flexible. We have a few 3rd party add-ons we have purchased and Microsoft is very supportive of having these add-ons to meet our needs.
- Great Plains offers a software developer kit (SDK) called eConnect that allows extensive importing through .Net programming into Great Plains. This flexibility has been great when the need to import large files on a regular basis.
- The support tools from an Admin stand point is great. Check links and reconcile are very good at fixing issue when they come up.
- Microsoft support is great. They fix the issue quickly and describe why it happened.
- A lot of document amounts can't be changed or updated, you have to delete them and recreate them if the total is wrong. This can cause a lot of extra hand keying of transactions if they mistyped them.
- Integration Manager is limited and would benefit in have more options available to the end user.
- Having a client application that ties into the server would be good. Currently we either remote into the server to access GP or use Citrix. It would be nice to have a way for users to access GP without Citrix or Remote Desktop.
- Simplicity of exporting smartlists directly to Excel in order to quickly analyze data
- Ability to quickly import large journal entries as well as other data using integration manager
- Printable manuals make it easy when you want to look for how to do something specific
- Reporting and the ability to export reports to Excel; like a historical AP or AR aging; inventory reports
- Regarding inventory management GP is only adequate to support a distribution type of business or the most basic high level manufacturing
- It cannot be used in an advanced manufacturing environment; our company currently uses a third party inventory and planning module and will be searching for a replacement; as controller of the company I cannot defend the opinions from our Operations group that GP cannot handle our business without requiring a third party interface
We use the software in the Finance/Accounting department. We use the GL and AP modules extensively. We use the AR module for a small area of our company.
It is a very solid, flexible product that can be adapted to any company or industry.
- We send some vendor payments by ach. We used another add on product to send an email remittance so they would know what was being paid. The software now has a built in area for this which makes set up and execution easy.
- We have a few subsidiaries that are involved in different kinds of businesses. We can tailor the software to fit each business but still consolidate the results.
- Distributing information to other departments is very easy, even though they don't have direct access to the software. We have created many reports and download them in various formats.
- We like the functions that we use.
- Real time accounting between us and the client
- Saves all work papers emailed, faxed, or scanned to the client folders for financial statements and taxes on our schedule
- No client calls about "the computer made a mistake?'
- Easier training on installation and integration
- Cost to install - varies widely between the Microsoft Partners
Microsoft Dynamics GP must be set up by a trained accountant the first time it is implemented. The old Great Plains was not an easy program for new users and it does have a longer learning curve than other packages.
For medium to larger clients, its great and can be great for newer, fast growing companies.
- The Inventory module integrates smoothly with the Accounting module. Along with the our third party Logistics addin, we can use handheld scanners to maintain our inventory.
- Writing reports for use within GP is easy. I have written reports and published to GP within 30 minutes
- The econnect API is easy and straight forward. We use it for many custom integrations such as automatic Invoice and Payables document generation.
- More out of box reports that can be exported to excel in tabular form. There are to many text based reports that even though they can be exported to excel, are still not in a form that allows easy used.
- Easier setup of the Web Services,
- More workflow capabilities
- SQL database back-end
- It is stable
- There is a wide range of small to medium sized business users and support network
- It is more user friendly than some top tier ERP systems
- Cost center tracking
- Financial reporting system
- Cloud functionality
- GP is a great application to integrate other financial data to. The robustness of SQL helps GP adapt well to being able to integrate information.
- GP with SQL is great to be able to provide Business Intelligence and get that information out to the related parties instead of relying on your accounting team to get you that information.
- GP is always getting more functionality and moving with the times. Example in GP 2013 they released a web version so that you can access GP from any where, even a coffee shop!!
- The internal reporting to GP is very old school and would like to see a tighter integration to SSRS or other reporting tools. (There are add-ons that do this well, but having it built into GP would be great)
- Sometimes software packages put together by "developers" miss some of the simple things that "accountants" think of, and there are just some of those simple things that one has to just work around.
- Microsoft Dynamics GP is completely integrated. There is no need for additional products to handle payables, receivables, project accounting, field service, payroll, etc.
- The drill back capabilities within Microsoft Dynamics GP are phenomenal! There is no need to write down a journal entry number and then go find it, you let the system doing the drilling back for you to go from a journal entry all the way back to the initial transaction in the subledger.
- The reporting options from Microsoft Dynamics GP are endless. You can utilize any of the hundreds of reports built into the application or easily utilize SmartList to perform ad hoc queries of your data. If more robust reporting is needed, then SQL Reporting Services is available.
- Having an integration between Project Accounting and Field Service would be amazing! There are so many companies that have service technicians that perform work on a customer's contract but also have a need for project accounting functionality within that customer's contract. Right now those modules are separate so you either need to use one or duplicate some efforts if you need to use both.
- Microsoft Dynamics GP could do a better job documenting their new enhancements to the product. They realize great enhancements but the documentation about them, or new products, is lacking so it is difficult as a consultant to know everything a new feature can do for me and my customers.
- They could enhance their forecasting capabilities with a new forecasting tool within Management Reporter.
- Reporting - Connecting data to Excel via Live Excel (Database Connection) that is a free part of GP, or via SmartList. The exports are clean and easy to use for calculations and charts.
- Collaboration - Multiple users have access to the same data via reports and inquiries. Users can see the data in Excel as it is being entered and saved via the connection to Excel. Multiple users can also add data to the same batch. This is great for billing or other large processes.
- Data Integrity - GP is GAAP compliant. If someone makes a change, you will see it. Unlike some solutions that allow deleting and changing of posted transactions.
- Navigation - Users can customize the navigation to quickly access Frequently Used screens and reports.
- Help Features - The built in Help Features and free access to manuals and online training is AMAZING
- Integrated 3rd Party Products - many companies build specialized products that integrate seamlessly into the solution. This allows for companies to address specific needs without paying for and maintaining costly custom solutions.
- Requires expert help for implementation. Clients who try to implement on their own miss many key setup windows.
- Some built in reports do not open in a clean version in Excel (Historical Aging). This would be a great feature to add.
Microsoft Dynamics GP Review: "Fundamentally OK but lacking for manufacturers needing traceability."
- ACH payment processing works well.
- Smart list capabilities
- Dashboard capabilities
- Reporting is insufficient.
- Manufacturing module insufficient.
- Costing features don't seem to be well configured. Landed cost is particularly problematic for us.
- Seems to be easy for records to go astray. Difficult to clear items from reports in AP and purchase receipts.
- Would like to see a workflow purchase requisition solution resident in GP.
- Detailed expense tracking
- Unitary accumulation and reporting (operating statistics)
- Statistical reporting is troublesome, not very robust
- Management Reporter can cause challenges to getting the data required; requires a super expert user to figure out. We have been fortunate in having a personal friend as an expert, otherwise we would end up paying exhorbitant prices to design what should be routine reports.
- Financial reporting is easy and can be done with the reports that are set up in the system.
- Payroll and time management is easy to manage in GP. The integrated time clock posts hours directly into GP. The steps to generate the payroll are short and easy.
- We found the sales order entry process to be cumbersome and requires too many steps to get the invoice posted and the documents for customer generated. We process many sales orders in a day and need a system that allows for quick entry and processing. This system did not meet that need.
- We have a fairly simple manufacturing process. The manufacturing module seemed to be geared to more technical and in depth processes and we were not able to find a way to fit it to our needs. We wanted a system that would allow the accounting to be as straightforward and basic as our manufacturing process is.
Microsoft Dynamics GP Scorecard Summary
Feature Scorecard Summary
About Microsoft Dynamics GP
Microsoft Dynamics GP is one of the ERP products in the Dynamics family.
This is the original Great Plains product acquired by Microsoft in 2001, and has strong financial management and HR capabilities.
Customers tend to be professional services, finance and public sector companies.
Microsoft Dynamics GP Integrations
Microsoft Dynamics GP Competitors
Microsoft Dynamics GP Technical Details