Great Product
June 17, 2025

Great Product

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Apricot 360

Overall Satisfaction with Bonterra Apricot

We use Bonterra Apricot to help us serve our clients the best we can. That includes intake, case notes, and file needs. We have recently started to use Apricot to create reports and we have found that to be very helpful when having to report to the State our yearly numbers.

Pros

  • Easy form set up
  • Support for when you need a little help
  • Easy and user friendly

Cons

  • Filters on reports
  • Sometimes Bonterra Apricot can be slow and prohibits you from doing your work in a timely manner
  • Some functionalities could be easier to use. I have to reteach myself to do some functionalities each time I go to use them.
  • Bonterra Apricot helps us keep track of how many clients we are serving in our different service areas every month, year.
  • Having templates help when trying to decide what would be the best form for the area of need we are trying to target.
  • It has allowed our staff to have all their clients information in one place, therefore making sure their time is being best used.
I believe we have achieved this benefit. We have been able to use reports to be able to find out yearly numbers and create new goals for our service teams. It also is useful for making sure we are meeting our goals for our clients and our client's goals.
It has helped us have more accurate numbers when fundraising and writing grant proposals.
This was our first product we used.

Do you think Bonterra Apricot delivers good value for the price?

Yes

Are you happy with Bonterra Apricot's feature set?

Yes

Did Bonterra Apricot live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Bonterra Apricot go as expected?

I wasn't involved with the implementation phase

Would you buy Bonterra Apricot again?

Yes

Bonterra Apricot is well suited for any type of case management needs. Once you know how to use the functions on Apricot, they are very helpful in making sure your team is equipped to care for their clients well.

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