New System Implementation
June 23, 2025

New System Implementation

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Apricot 360

Overall Satisfaction with Bonterra Apricot

It assists us in tracking the quality of the work we do as well as the track data of all the tasks we are completing. It helps us to show donors and funders how there money is being used to build stronger and safer communities.

Pros

  • Allows us to set notification reminders when residents of our program advance through out program
  • Allows us to create reports tailored to the information that we need
  • Allows us to update information efficiently and in real time so that everyone on the team can be on the same page.

Cons

  • Figuring out a more fluid way to be sure data is saved as there has been times when I complete a document and go back to see the information is no longer inputted.
  • Better navigation to make changes when documents are not working.
  • It has been great to track health care engagement for funding resources
  • It has helped us to meet those areas of need that sometimes would fall in the cracks.
I agree it has helped us to scale program delivery because now we are able to do more and have more time to engage face to face with program participants and helps us to see areas that we can touch on that may have been overlooked when we did not have the ability to better organize data that we are able to do now.
It has helped us to tap into funding through Medicaid as majority of those we serve are on Medicaid and we are helping participants navigate the health care systems to get their needs met. That is the main area of funding we are able to tap into since starting with Bonterra Apricot but this is only the beginning.
This is the first system we have used for this non profit but it definitely takes the cake on systems I have used in the past. I have used Jiva specifically and I really like Bonterra Apricot simplicity rather than Jiva.

Do you think Bonterra Apricot delivers good value for the price?

Yes

Are you happy with Bonterra Apricot's feature set?

Yes

Did Bonterra Apricot live up to sales and marketing promises?

Yes

Did implementation of Bonterra Apricot go as expected?

Yes

Would you buy Bonterra Apricot again?

Yes

I would say the way we are able to track information amongst our team of 4 but serve 30+ active program participants, 80+ graduates, volunteers, and staff engagement, which was complicated before doing most of our documentation and tracking through Google Suite. With the system there is imbedded accountability for case managers and leadership to be sure we are all doing our part and simultaneously tracking data which helps us to have more time to engage face to face.

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