User Friendly Tracking Software
August 19, 2025

User Friendly Tracking Software

Lanear Montgomery | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Apricot Essentials

Overall Satisfaction with Bonterra Apricot

We utilize Bonterra Apricot in our Resource Center organization. The business problems this product addresses are the tracking that is much needed to ensure clients are receiving the services they are inquiring about.

Pros

  • Tracking Client Classes
  • Tracking Client specific Interactions
  • Tracking Client Outcomes

Cons

  • I like the way it is nothing to complain about
  • Customer metrics improve higher retention
  • Customer satisfaction in classes being offered
  • Tracking group sizes of each class to determine what is being utilized more
Our team has achieved this benefit.
Faster implementation
Better resource alignment
Classes taken are documented and easy to refresh
Resource efficiency and scaling, headcount, or hours required to onboard our new programs.
Program performance and outcomes, Teams can plan, monitor, and adjust programs at scale rather than on a per-project basis

It helped us secure more funding through traceability and risk reduction
Data-driven grant readiness improves competitiveness
Diversified funding through better targeting
Streamlined compliance and reporting
Demonstrate ROI (outcomes per dollar spent, program efficiency)
Time-to-outcomes (average duration to reach milestones)
Cost per participant served, budget variance(planned vs actual spend by grant/funder)
Staffing hours per outcome, productivity metrics


Do you think Bonterra Apricot delivers good value for the price?

Not sure

Are you happy with Bonterra Apricot's feature set?

Yes

Did Bonterra Apricot live up to sales and marketing promises?

Yes

Did implementation of Bonterra Apricot go as expected?

Yes

Would you buy Bonterra Apricot again?

Yes

I am very likely to recommend Bonterra Apricot to any colleague. It is user-friendly and allows print function, which is what I appreciate for my client files. Tracking client classes taken and their outcomes is beneficial to our organization for training purposes, as well as to educate students about their achievements.

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