Bonterra Review.
January 12, 2026

Bonterra Review.

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Apricot 360

Overall Satisfaction with Bonterra Apricot

We use Bonterra to track our participants from the Applicant to retention. Bonterra helps us keep our data in one organized platform and pull reports, graphs, and bulletins to more easily use the data for decision-making.

Pros

  • Easy to build out what your company needs to track.
  • Versatility in creating and editing reports.
  • Helpful support options.

Cons

  • More training around results reporting.
  • More options for bulletins customization.
  • Flexibility with report mass deleting.
  • Faster pull of data and reporting.
  • Easier tracking of a participant outcome.
  • Easy editing of tools we need.
Bonterra allows us to quickly view conversations with our participants using case notes.
With Bonterra, we can provide our funders with more concrete data on our participants' outcomes and projections on where we are headed as an organization.
Bonterra is easy to use and edit. There is also a lot of flexibility in reporting.

Do you think Bonterra Apricot delivers good value for the price?

Yes

Are you happy with Bonterra Apricot's feature set?

Yes

Did Bonterra Apricot live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Bonterra Apricot go as expected?

Yes

Would you buy Bonterra Apricot again?

Yes

Bonterra is well-suited for case management and for non-profits. I would not recommend it for data visualization or SQL.

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