BookSteam improved my business
January 25, 2015

BookSteam improved my business

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version


Overall Satisfaction with BookSteam is used by entire organization. It solves our appointment scheduling problem. Our clients can now book their appointments online stead of calling in.
  • Syncing BookSteam schedule with my iPad calendar. Whenever appointments is made online, it shows up in my iCal.
  • Payment integration. We set it up so when clients schedule appointments online, they are required to leave a deposit, otherwise they can't book. This cuts down on clients who are not serious about showing up.
  • SMS reminders. Clients receive automated sms reminders which almost eliminated no shows.
  • Would love MailChimp integration.
  • I'd like to have an option where BookSteam will automatically send out birthday emails.
  • BookSteam definitely brought us more appointments overall. Clients love scheduling and managing their appointments online.
  • Increased revenue. Ever since we signed up with BookSteam we saw a steady climb in our revenue over the past year.
  • Productivity increased. Instead of dealing with clients on the phone all day I have more time to actually do my work and BookSteam takes care of the rest.
I tried to use few other scheduling systems before but I always thought they were somewhat incomplete, something was always missing, from design point of view to missing features. For me it's always about ease of use and how everything is organized. I can say that BookSteam got it all figured out and I recommend it.
BookSteam is suited pretty much for any business that takes appointments. It's perfect for businesses who don't want the hassle of phone scheduling, rescheduling, calling people back and talking to the answering machine. Everything is automated and done online. I believe they even offer class scheduling, so that is also perfect for businesses who need group scheduling.