Name: BookSteam
Price: 19.95 USD
Rating: 6.1 (7 reviews)
Author: BookSteam

Help Desk

Web and Video Conferencing

Customer Support

Help Authoring

JavaScript Frameworks

Mind Mapping

Mobile App Development

Push Notifications

Software Configuration Management

Development

Business Intelligence (BI)

Collaboration

Data Discovery and Visualization

Embedded Business Intelligence (BI)

Enterprise Generative AI

Partner Relationship Management

Enterprise

Accounting

Spend Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Monitoring

HR Management

Job Board

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Cloud Storage

Content Delivery Networks (CDN)

Data Quality

Data Virtualization

Distributed Denial of Service (DDoS) Protection

Extended Detection and Response (XDR)

Fraud Detection

Identity Governance and Administration

Identity Management

Infrastructure-as-Code (IaC)

Integration Platform as a Service (iPaaS)

Managed Print

Mobile Data Security

Monolithic Frame-based Disk Arrays

Network Performance Monitoring

Relational Databases

Scale-Out Storage

Secure Email Gateway

Smart Contracts

Tower Servers

Virtual Private Network (VPN)

Information Technology

A/B Testing

Ad Serving & Retargeting

Advertising Agency

All-in-One Marketing

Appointment Scheduling

Competitive Intelligence

Content Management

Direct Mail Automation

Email Marketing

Email Testing

Marketing Automation

Social Media Management

Survey & Forms Building

Text to Speech

Virtual Event

Web Analytics

Marketing

Project Management

Task Management

Professional Services

Customer Relationship Management (CRM)

Sales Intelligence

Sales

Antivirus

Security

Estate Planning

Insurance Policy Administration Systems

Insurance Underwriting and Rating

Mental Health

Public Transportation

Trucking Software

Vertical-Specific

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### Appointment Management
Users generally find BookSteam's appointment management capabilities to be efficient and user-friendly. While many appreciate the comprehensive functions that cover the entire appointment scheduling process, some users have highlighted certain limitations. For instance, the absence of an iPhone app and the inability to reorder staff in the calendar view have been noted as drawbacks. Additionally, issues with recurring client options for classes have been mentioned, where editing recurring clients can be cumbersome. Despite these challenges, users acknowledge the platform's effectiveness in automating appointment management tasks and enhancing overall calendar organization.

### Client Management
User sentiment towards client management in BookSteam varies. While some users appreciate the ease of scheduling appointments and the ability to track client activity, others have encountered challenges with recurring clients and the lack of an iPhone app. The customizable calendars and online booking options are highlighted as standout features, but the absence of certain functionalities like a waitlist for group classes and the inability to edit recurring clients have been noted as areas for improvement. Despite mixed opinions, users generally find BookSteam's client management capabilities to be functional and beneficial for their businesses.

### Pricing Strategies
Users consistently express satisfaction with BookSteam's pricing strategies, citing the platform's ability to offer affordable plans in Canadian dollars without the fluctuations of the US dollar. The positive feedback emphasizes the cost-effectiveness of BookSteam's pricing structure and the value it provides to users. Customers appreciate the transparency in pricing and the absence of unnecessary features that result in paying only for what they need and use. This tailored approach to pricing has garnered praise for BookSteam's commitment to providing a budget-friendly solution without compromising on quality or functionality.

### Marketing and Promotion
Users have expressed a desire for more customization options when it comes to services and notifications. Additionally, the inability to solicit reviews outside the platform and the lack of a booking link option on Instagram have been noted as limitations. While some users appreciate the loyalty rewards feature, others find the hold on funds for gift card purchases to be a drawback. The consensus among users seems to be that BookSteam's marketing and promotion capabilities could benefit from further enhancements to meet the diverse needs of businesses and clients.

### Business Efficiency
Users consistently highlight BookSteam's business efficiency as a key strength, emphasizing its ability to streamline administrative processes and enhance team productivity. While some users express a desire for deeper integration with other software, overall feedback indicates that BookSteam's business efficiency features are well-received and contribute positively to operational effectiveness. The platform's appointment reminder system and automated tools are particularly commended for their role in improving organization and workflow efficiency.

Easy to Use: Many users have found BookSteam to be easy to use for admins, teachers, and clients. They appreciate the simplicity and customization options of the software. Some users even mentioned that it is straightforward and simple to navigate, making it easy to show others how to use it.

Versatile Scheduling Options: Users have praised BookSteam for its versatility in scheduling various tasks such as team meetings, interviews, consultations, video conferences, booking requests, emails, and text messages. This flexibility allows them to streamline their scheduling process and meet all their requirements.

Great Customer Support: Several users have mentioned that BookSteam's customer support team is great and always listens to feedback. They find the support team quick, concise, responsive in addressing any issues or questions they may have.

Missing Features on Mobile App: Some users have mentioned that the mobile app for BookSteam lacks certain features and functionalities available on the web version. They have expressed a desire for a more comprehensive mobile experience to manage their bookings effectively.

Complexity for Older Employees and Clients: Several users have found the system to be complex, particularly for older employees and clients. However, they noted improvements after training using the provided resources. A few users also mentioned that the setup process can be time-consuming, especially when managing multiple practitioners across several locations.

Limited Integrations: Users have requested the integration of popular payment processors like Square and PayPal for seamless payment processing. Additionally, some reviewers pointed out that BookSteam lacks integrations with other software solutions, limiting its compatibility with existing tools used by businesses.

BookSteam has been widely praised by users for its ease of use and responsive customer support. Many users have found the software to be efficient and cost-effective, providing them with an effective platform for scheduling appointments and managing their schedules. The simple and configurable interface of BookSteam makes it flexible for organizing and rescheduling appointments, while its compatibility with smartphones allows users to access it on the go. Users can quickly set up appointment policies, track invoices, and even allow clients to schedule, cancel, or reschedule appointments through their online accounts.

While overall feedback has been positive, some users have encountered issues with the Android app and booking appointments for families or children using packages. There have also been instances where the interface was confusing for certain users, particularly with slow-responsive buttons on the calendar. Additionally, there have been reports of visits being deducted from packages inconsistently. However, despite these minor setbacks, BookSteam continues to provide a reliable and user-friendly solution for appointment scheduling and management.

The software has proven valuable to businesses across various industries. It streamlines manual signup processes, saving businesses time and effort. Many appreciate the ability to sync calendars across devices and customize their booking pages. BookSteam has also helped improve customer punctuality and increase online bookings, benefiting both businesses and clients alike. Moreover, the software's staff and client management features facilitate efficient tracking of clients and appointments. Photographers, in particular, have found it useful in freeing up time by allowing clients to schedule appointments online. Small business owners appreciate how it reduces their workload by minimizing the need to answer phone calls, allowing them to focus on their work.

Beyond traditional businesses, BookSteam has even shown potential in organizing time and improving communication with e-learning students. Entire organizations have benefited from its capabilities in solving appointment scheduling problems while offering convenience to customers. With its wide range of features that cater to different needs, BookSteam continues to be a favored solution for managing appointments, clients, invoices, and online sales.

BookSteam provides an online appointment scheduling platform to small or large businesses around the world.

Solo

Small

Medium

Large

Starter

Accelerate

Ultimate

Zoom Workplace, Zoom’s open collaboration platform with an AI Companion, empowers teams to be more productive, and strengthen customer relationships throughout the customer lifecycle with Zoom’s Business Services for sales, marketing, and customer experience teams, including Zoom Contact Center.

Basic

Business

Business Plus

Add-On - Zoom Whiteboard

Add-On - Large Meetings

Add-On - Cloud Storage

Add-On Zoom Translated Captions

Add-On Audio Conferencing

Add-On Zoom Phone Power Pack

Add-On - Conference Room Connector

Add-On - Zoom IQ for Sales

Add-On - Quality of Service Subscription

Zoom Workplace

BookSteam

Appointment Scheduling Software allows businesses and professionals to manage scheduling appointments. This type of software is also known as appointment booking software and online booking software.

Likelihood to Recommend

Student Advisor

BookSteam 2022-05-24 05:57:09

BookSteam 2015-10-27 18:00:22

Intuit Mailchimp

Genbook

BookSteam 2015-01-24 11:27:41

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

24 7

Bit complicated

Appointment scheduling

Android app

Missing functionality

Bit buggy

No missing functionality

Dark mode

Complex tool

Need improvement

Schedule appointments

Easy to use

Set up

Keep track

Service is excellent

Google calendar

Easy for clients

User friendly

Marketing features

Send reminders

Home

Appointment Scheduling Software

When reaching out to our e-learning students to welcome them or guide them, it is difficult to reach them in a good or long enough time. Tools like BookStream have the potential to organize our time which is a win-win for our students.

Provide a booking solution
Synchronize with calendar
Customize the visuals of our scheduling service

Might be a more complex tool - needs its learning curve
The possibility to use it as a way to provide classes or webinars in series may be a bit complicated

It can be used to organize and synchronize calendars across teams
It is a good first-come first-serve way for customers to book the best/earliest times
It can be personalized

It can simplify communication with customers and avoid wasteful calls & emails to schedule

Our entire organization uses BookSteam with separate staff log in accounts to schedule and reschedule people in all day. It solves a lot of problems from online payments to customer convenience.

Online scheduling, canceling, re-booking customers.
Taking payments online via PayPal at the time the client books.
Sending out sms reminders and sms confirmations so clients will not miss their event.

I can't think of anything that they can improve, maybe allow more visual customization.

Customers are happy as they can book themselves online any time.
Our staff is happy as they have their own access.

Booksteam.com is used by entire organization. It solves our appointment scheduling problem. Our clients can now book their appointments online stead of calling in.

Syncing BookSteam schedule with my iPad calendar. Whenever appointments is made online, it shows up in my iCal.
Payment integration. We set it up so when clients schedule appointments online, they are required to leave a deposit, otherwise they can't book. This cuts down on clients who are not serious about showing up.
SMS reminders. Clients receive automated sms reminders which almost eliminated no shows.

Would love MailChimp integration.
I'd like to have an option where BookSteam will automatically send out birthday emails.

BookSteam definitely brought us more appointments overall. Clients love scheduling and managing their appointments online.
Increased revenue. Ever since we signed up with BookSteam we saw a steady climb in our revenue over the past year.
Productivity increased. Instead of dealing with clients on the phone all day I have more time to actually do my work and BookSteam takes care of the rest.

BookSteam

Overview

What is BookSteam?