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Brandwatch Rocks My World
November 13, 2014

Brandwatch Rocks My World

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Enterprise/M

Overall Satisfaction with Brandwatch

I use Brandwatch to discover who is saying what about a certain product or service and on which social media channels. And also if the sentiment is positive or negative. With the information I gather it enables me to plan future content and possible publishing sites. Other uses are identifying influencers and discovering historical data.
  • Identifies topics related to your search
  • Helps discover influencers
  • None
  • The learning curve is quite steep and only spending time enables you to fully understand and use all the capabilities.
Brandwatch is great for those wanting to find what people are talking about on social media channels. Perfect to discover the impact of your social media efforts.

Using Brandwatch

Once you get the hang of it Brandwatch is very straightforward to use. Understanding how it all works can take a little time especially if you have never used similar tools.
ProsCons
Like to use
Relatively simple
Easy to use
Well integrated
Consistent
Convenient
Feel confident using
Requires technical support
Lots to learn