Brightcove for non-techies
April 16, 2014

Brightcove for non-techies

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Current

Overall Satisfaction

We Brightcove Video Cloud within our Marketing/Communications department to highlight our organization's events and industry panels. It allows us to get this time sensitive coverage to our members and followers quickly and easily. The interface within our website is seamless and we are also able to send links to individual video files displayed on a separate page/viewer.

Pros

  • Easy interface with fairly intuitive design and applications.
  • Integrates nicely within our website
  • Allows addition of keywords, simple stills selection and break points where ads or links can be inserted (have yet to explore this option)

Cons

  • Online support could be more accessible to the layman (non-techy users can get a bit lost in the help resource library)
  • Multiple user logins for the account (with different levels of access) would be useful - we work with many off-site videographers and editors
  • The ability to link to an individual video within a player on our website would be great.
  • The easy to use interface has saved time and money by allowing free-lancers to upload directly rather than us processing ourselves in-house.
  • Immediate access to help (again, for us non-techs) can be a bit complicated/involved, therefor slowing down the process.
  • Fast integration onto our site and different outlets such as Facebook is a great plus
  • None
Question not applicable
It has proved to be a consistently useful resource for us and does the job we need it to do!
It is great for closed access videos. Less useful if you just want to get your video out there and easily accessible. That said it is very easy to link videos automatically with YouTube.

It has a nice interface and is easy to use. I personally inherited the program rather than doing the research/making the decision to use the product and have been very happy with it so far.

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