Item: Brightmine
Rating: 9
Author: Verified User

Overall Satisfaction with Brightmine

Use Cases and Deployment Scope

Brightmine is the first place I go to for general guidance on employment law and general HR advice. I use it to help with HR process improvements and when coaching my staff on complex HR queries. I use it weekly, on average. Recently I've been reviewing our business processes for TUPE transfers and I've consulted the Brightmine resources extensively.

Pros and Cons

Pros

Provides very detailed and up to date employment law guides on different topics.
There is an extensive suite of letter templates.
I particularly like the way each page has a bulleted summary at the top, with links to the detailed guidance below.
There is an extensive range of FAQs for every topic and these usually answer any questions I might have.

Cons

It would be useful to have an interactive flowchart for TUPE. There is a flowchart, but just for the election of representatives.

Return on Investment

I have trust in the information provided and know that I don't need to consult other sources of guidance, so that saves me and my team time.
I know I can rely on the information to be accurate and that ensures that the advice that I'm giving my team and they are giving staff and managers is accurate.
The templates have provided good starting points when developing new processes and procedures, so again that has saved us time.

HR Guidance

I can't speak for the wider HR department, but in terms of the advice my team are providing staff and managers, I'm confident that it's compliant with current UK employment law. We have also used it extensively when reviewing our processes to check compliance, TUPE and criminal record checking being recent examples.

HR Compliance

Brightmine has played a minor role in helping us stay compliant, together with other resources.

Key Insights

Do you think Brightmine delivers good value for the price?

Not sure

Are you happy with Brightmine's feature set?

Yes

Did Brightmine live up to sales and marketing promises?

Yes

Did implementation of Brightmine go as expected?

I wasn't involved with the implementation phase

Would you buy Brightmine again?

Yes

Likelihood to Recommend

I've used it a lot when developing end-to-end HR processes that might require an in-depth understanding of aspects of UK employment law. It's also proven to be very useful when dealing with more complex HR queries that have been escalated to me by my team. I find the FAQs particularly useful for this purpose. The one area where I found it to be of more limited use was around relocation and reimbursement of expenses.

Comments

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My go to HR resource