We continue to be excited about growing with Buildertrend!
March 18, 2025

We continue to be excited about growing with Buildertrend!

Adam Copenhaver | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Buildertrend

We are a custom builder in the south east building bespoke and one off unique homes. We build from the oceanfront to inland and each home varies significantly in scope and budget. Buildertrend is the software we use to mitigate the variables, and keep as much as we can consistent, repeatable, and predictable.

Pros

  • Templates
  • Scheduling
  • Job Costing & Budgeting
  • Communication & Customer Service

Cons

  • Implementing AI
  • Client Portal and Client Portal Reporting
  • With Buildertrend, there is no limit to how much we can scale up. Or alternatively scale down if we needed to.
  • Certainly the most valuable ROI we've received is getting our time back.
  • Training and Onboarding is much more simplified now. We certainly prioritize new hire candidates that have Buildertrend experience.
Its simple to use and intuitive. The level of support that we have from online videos, to access to customer support, and the ability to call anyone at anytime on the main line has been invaluable to utilize and not get stuck on something you don't know yet. We've never not had anyone that couldn't respond in time for us.

Do you think Buildertrend delivers good value for the price?

Yes

Are you happy with Buildertrend's feature set?

Yes

Did Buildertrend live up to sales and marketing promises?

Yes

Did implementation of Buildertrend go as expected?

Yes

Would you buy Buildertrend again?

Yes

We started off using Buildertrend in our business just about ten years ago when it was just two of us. We realized early on that without processes and systems we were inconsistent in achieving predictable and repeatable results. As our team grew, we knew that it was important to rely on one software that we could all integrate and interact with. We consistently made an effort at every level to continue to implement the features and the tools into how we were managing and operating our business. When we hit friction points in our operations, we gotten into the habit of pausing to ask ourselves, "What does Buildertrend what us to do". When we discover the answer to that, we often discover that we've been self-sabotaging something that was always meant to be simplified and easier.

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