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Try a good solution from Carbonite DoubleTake
October 04, 2017

Try a good solution from Carbonite DoubleTake

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Carbonite DoubleTake

We are using DoubleTake Availability for Windows and Linux for our customers. We are a department for [creating] projects for customers and have a lot of projects with Carbonite DoubleTake. Most of our customers very satisfied with the product.

There are huge solutions we create for our customers to save the data when some disaster occurs so I think there is a lot business impact that we keep in mind every day and work to solve it.
  • Very professional support team, a lot of complex bugs and problems are solved very quickly by the support team.
  • Every time a new version is published there are new features.
  • Temporary licensing for a POC or for checking [out] some features is very good idea.
  • Videos and articles about Carbonite DoubleTake are hard to find.
  • There are very few articles and solutions [available] for Carbonite DoubleTake for Linux.
  • From data recovery perspective for customers- Carbonite DoubleTake is a good solution.
  • The honest price for Carbonite DoubleTake and for the ROI -it's a good transaction for the customer.
Carbonite DoubleTake for Windows with operation systems later than 2003 works well.

For a lot of customers with windows operation system [older than] 2003, it doesn't work well. The doubletake agent crashes and for older versions, there is full support but on the customer side, it does not work well.