Continuous Backup in the Background Reducing Risk
February 17, 2020

Continuous Backup in the Background Reducing Risk

John Watson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Carbonite Endpoint 360

Carbonite is our company-wide cloud back-up system. As we are a growing SME more and more tools like this are being implemented, not all of them make sense, but this one does. It works quietly in the background backing up files continuously...it doesn't get in the way and requires no actions by the user once the IT department have uploaded it to your computer. It was not so long ago somebody had to go each day to the server room and make a daily backup on tape....this is quite an upgrade which ultimately pays for itself in the end with time saved and risk reduced.

Pros

  • The user has to do nothing other than switch on their PC/laptop occasionally.
  • Reminders sent to switch on a device so a backup can be made if the device hasn't been used for a while.

Cons

  • There really are no issues with this software.
  • Certainly there is a significant cost saving in IT and admin as backups are made automatically.
  • Backups are continuous so nothing can be lost.
As far as I am aware other systems were evaluated but I wasn't involved in that.
Does what it needs to do quietly and efficiently in the background without interrupting the workflow. It offers instant automated back-ups without troubling the end user. As it is such an automated system, once it is up and running, there is little or no support needed from the service provider. From what I understand the support from Carbonite during the setup and implementation was absolutely fine.

Do you think Carbonite Endpoint delivers good value for the price?

Yes

Are you happy with Carbonite Endpoint's feature set?

Yes

Did Carbonite Endpoint live up to sales and marketing promises?

Yes

Did implementation of Carbonite Endpoint go as expected?

Yes

Would you buy Carbonite Endpoint again?

Yes

Working in an SME, it is one of the most vital tools we have....we absolutely cannot afford to lose data. This would be a disaster. As staff are dispersed across Europe and the EU we end up travelling with laptops regularly with all the dangers of hacking, damage and losing equipment. An efficient cloud-based back-up system makes absolute sense.

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