NIU Huskies
July 09, 2015

NIU Huskies

Collan Davidson | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Software Version

Standard Installed

Overall Satisfaction with Cascade Server

Cascade Server is used as our main web client for NIU. We use it campus wide, especially in the Marketing and Web Communications Department. It helps us maintain our NIU website.
  • Analytic data
  • Web content
  • Storage
  • Loading speed
  • More custom templates
  • Efficiency
  • Cost
  • ROI
Very well. It works just for our purpose.
Content Author / Administrator

Cascade Server Feature Ratings

WYSIWYG editor
6
Code quality / cleanliness
8
Admin section
7
Page templates
3
Library of website themes
6
Mobile optimization / responsive design
7
Publishing workflow
7
Form generator
7
Content taxonomy
7
SEO support
7
Bulk management
4
Availability / breadth of extensions
6
Community / comment management
5
API
5
Internationalization / multi-language
7
Role-based user permissions
5

Using Cascade Server

200 - Campus wide departments
25 - Training and IT
  • Web content
  • Marketing
  • Communications
  • Update web content
Cascade serves a great purpose.

Evaluating Cascade Server and Competitors

  • Price
  • Product Features
  • Product Usability
  • Prior Experience with the Product
  • Analyst Reports
Product reputation. We wanted a reliable product.

Cascade Server Implementation

Works great for what we are trying to do.
Change management was a major issue with the implementation - Takes people a lot of time to deal with change in an organization.

Cascade Server Training

  • Online training
  • In-person training
  • Self-taught
Training was helpful.
Still needed that physical help
You really needed all training if you had never worked with it before.

Configuring Cascade Server

Yes - we have added extensive custom code - It was easy to do with my background with code.

Cascade Server Support

They are very helpful.
ProsCons
Quick Resolution
Knowledgeable team
None
Yes - Yes and no, it takes a long time for certain instances.
When the servers were running slow they helped us get back on line.

Using Cascade Server

Cascade is very user friendly.
ProsCons
Like to use
Easy to use
Technical support not required
Well integrated
Feel confident using
Lots to learn
  • Training
  • Templates
  • Forms
  • Make multiple common pages
Yes - Works great for our new website.

Cascade Server Reliability

I used it only a few times.
It was slow at times.
Does a great job.

Integrating Cascade Server

Wasn't hard to use.
  • Javascript widgets
Not to my knowledge
It works to your advantage if you know what you are doing.

Relationship with Hannon Hill

They remained very communicative.
Long term commitment
Build those relationships

Upgrading Cascade Server

  • Faster service
  • Even faster service
  • New templates