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Just My Take
Updated October 29, 2019

Just My Take

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Ceridian Dayforce

We use Dayforce for everything from timesheet tracking to accounting GL.
  • Dayforce brought the entire company to one platform, so no more importing hours and exporting data
  • The GL product has greatly helped our accounting department with allocations
  • We use Dayforce as our system of record for vacation tracking
  • Reporting has much to be desired, but they are constantly improving
  • I am not a fan of case creation a communication via email. If you can email, you can call
  • Expensive implementation
  • Carrier Connections
PPACA works fine
SSO has worked great, one sign in per employee
Still a work in progress
Dayforce is well suited for larger companies with multiple locations. It can bring consistency across the board. We have multiple locations and we can all access the same deduction and earnings codes. This can make the implementation process faster and easier.

Ceridian Dayforce HCM Feature Ratings

7.7
Employee demographic data
9
Employment history
9
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
7
Organizational charting
6
Organization and location management
6
Compliance data (COBRA, OSHA, etc.)
9
8.3
Pay calculation
10
Support for external payroll vendors
6
Benefit plan administration
8
Direct deposit files
9
Salary revision and increment management
9
Reimbursement management
8
10.0
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
10
8.6
View and generate pay and benefit information
8
Update personal information
10
View job history
7
View company policy documentation
8
Employee recognition
10
Asset Management ()
Not Rated
2.3
Report builder
3
Pre-built reports
2
Ability to combine HR data with external data
2
Integration with other HR capabilities ()
Not Rated
Performance Management ()
Not Rated
Succession Planning ()
Not Rated
8.5
New hire portal
10
Manager tracking tools
7
Performance and Goals ()
Not Rated
8.2
Job Requisition Management
8
Company Website Posting
8
Job Search Site Posting
8
Duplicate Candidate Prevention
8
Applicant Tracking
8
Notifications and Alerts
9

Using Ceridian Dayforce

800 - Gameday and part time employees
6 - We have payroll and benefits managers, accountants, directors all the way up to vice presidents. We have included all levels of employees to be sure that we have a full understanding of the product. It helped during implementation to include this broad spectrum of knowledge. We an now able to handle all types of issues that may arise.
  • Time and Attendance
  • General Ledger
  • Recruitment
  • Onboarding
  • Onboarding
  • Scheduling
Very good product

Evaluating Ceridian Dayforce HCM and Competitors

Yes - HPW
  • Product Features
  • Product Usability
  • Vendor Reputation
No change, it was a long implementation, but it paid off.

Ceridian Dayforce HCM Implementation

It was good, but we had some challenges.
  • Implemented in-house
Change management was minimal
  • Carrier connections
  • Entitlements

Ceridian Dayforce HCM Support

I don't like the fact that they email versus call, even when you request a call
ProsCons
Knowledgeable team
Problems get solved
Kept well informed
Support cares about my success
Poor followup
I created a ticket well after hours and received a response on the same day. I was very shocked, the rep indicated that he was still online, and helped me immediately.

Using Ceridian Dayforce HCM

It is a fairly simple system to use
ProsCons
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Feel confident using
Lots to learn
  • Quick Entry
  • Time Away
  • Timesheets
  • Reporting
Yes