Dayforce HCM, growing pains...but "No Pain, No Gain!"
Updated March 03, 2015

Dayforce HCM, growing pains...but "No Pain, No Gain!"

Mike Kelly | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

5.41

Modules Used

  • Only HCM, no Timekeeping

Overall Satisfaction with Ceridian Dayforce HCM

We currently have 2,000 employees across the United States and Puerto Rico. The entire company will be using the HCM software for their Payroll and HR data. All salaried employees will be using the electronic timecards (Workforce Management as Dayforce calls it) but in a very basic capacity. The hourly employees at each location will continue to use their own systems for timekeeping which will be setup to feed data into Dayforce.

Pros

  • Give ability to the user to pull up data quickly and report on it in various ways (standard text or nice charts or graphs)
  • Allow Payroll to see REAL TIME transactions so they know what their numbers look like before they send for processing.
  • Gives employees a means of communication with their managers if they are not on the company email. Vacation requests are now electronic.
  • Everything is paperless. We set up workflows to go from one person to the next, and we can always track where a transaction is at in the process (to help push it along if need be)

Cons

  • Although its portrayed that Dayforce and other Ceridian software is "all Ceridian" they are really very different. Ceridian can improve their "know how" to help customers make the right decisions when going from their current software to Dayforce. Many times we are unsure how Dayforce works compared to how our current software works and the staff also doesnt know since all is very new.
  • Online training is all instructor led and 3-4 hours in duration. Dayforce really needs to improve their catalog of training to include short pre-recorded webinars for users. they do have some options for an extra cost to the users...but I feel this should be standard with signing on to a new service
  • Dayforce is a company in Canada. Would like to have the ability to get rid of all Canadian info in Dayforce if its not needed.
  • Our new hire process will be much smoother for both the employee filling out the info and HR and Payroll staff entering it. Less time spent = more money saved!
  • Payroll errors are minimized. Being able to see results before processing will help cut down replacement checks -which is a cost to the company.
  • When you have systems that are more advanced technology-wise, I think it helps morale. Happier employees will increase productivity.
In other Ceridian software, the user has free reign to customize information how they need it. In Dayforce, the user is limited --but for good reason...CONTROLS! Companies really need to be willing to change some of their ways for the better, but some companies arent willing to do that. Before making a decision, companies really need to look at all of their processes and understand how they will work in Dayforce. Most important part to review would be setup of their Jobs and Positions...very different from old software to new.

Dayforce Feature Ratings

9.6
Employee demographic data
9
Employment history
10
Job profiles and administration
9
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
9
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
10
9.6
Pay calculation
10
Support for external payroll vendors
Not Rated
Benefit plan administration
9
Direct deposit files
10
Salary revision and increment management
9
Reimbursement management
10
10.0
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
10
10.0
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Employee recognition
Not Rated
Not Rated
Tracking of all physical assets
Not Rated
9.3
Report builder
9
Pre-built reports
10
Ability to combine HR data with external data
9
Integration with other HR capabilities ()
Not Rated
Performance Management ()
Not Rated
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
10.0
New hire portal
10
Manager tracking tools
10
Performance and Goals ()
Not Rated
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

Using Ceridian Dayforce HCM

They keep winning the awards, so we know that there is nothing better out there! We can already see that they are growing and continuing to enhance their product (every 6 weeks) so it shows they care. The more they enhance and stand behind their product and listen to user wants and needs, the more likely we are to continue our contract.

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