Great integration tool for CRM and Sales systems
February 10, 2022

Great integration tool for CRM and Sales systems

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Chargebee

Chargebee is a good tool to use for integrating Salesforce and other sales software in small to medium-sized businesses. It's fairly easy to use and learn for beginners in our organization. We primarily use Chargebee for transaction-based and point of sale processes. CRM integration has good support as well too.
  • User experience and user design for beginners
  • Integration with Salesforce and similar software
  • Functionality is nice and is appealing to most businesses
  • Technical support can be difficult at times, customer support
  • Subscription plans can be upgraded for more options
  • Communication with support again needs a lot of work
  • Very clean and nice looking interface is appealing
  • Integration with CRM and Salesforce softwares
  • Time management/saving using the necessary features it offers
  • Being able to work with other softwares provides a decent return
  • Flexibility of tools allows for easy access
  • Overall accessbility for business functions
  • Stripe
We looked at Stripe for a while, just based off of previous knowledge and awareness of the system. Chargebee's design and interface stood out against other SaaS platforms and the integration you have while using it is a must have. Maximizing revenue was a focal point and the return was good.

Do you think Chargebee delivers good value for the price?


Are you happy with Chargebee's feature set?


Did Chargebee live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Chargebee go as expected?

I wasn't involved with the implementation phase

Would you buy Chargebee again?


Anyone who uses a CRM that values the user experience and easy functionality within a business. Salesforce, B2B, B2C businesses will benefit the most from this platform. If you think you may need a lot of support I wouldn't recommend Chargebee as much due to the lack of help and time you receive.