Item: ChatGPT
Rating: 7
Author: Giovanni Jurado

Overall Satisfaction with ChatGPT

Use Cases and Deployment Scope

Underutilized. Mostly for emails and text correction. Translation, and idea creation. Good as a dictionary as well. There are limitations since confidentiality is important and you can't share documents or certain information with the LLM (Since they can use it to train their model). So for any data analysis or deep dive work regarding strategy, it's a no go. The other limitation is the inconsistency, a lot of hallucinations for basic tasks, and you may end up refurbishing your prompt for longer than actually doing the task. E.g. order this list in a tabular form, complete column B with explanations based on your knowledge.

Pros and Cons

Pros

Email generation
Restructuring text with a different tone
Challenging your texts, ideas, definitions and plans.
Generating images to better explain a topic
brainstorming

Cons

Data science related tasks
Detailing answers may result in hallucinations
Projects have improved the context functionality, however they also need work to better structure long discussions.

Return on Investment

Faster plan creation
Faster Understanding of complex subjects so action can be taken
Helps with visualizations that can fast track understanding of stakeholders and therefore faster decision making

Usability

Most of the time is up. Seldom do you find a down service. It also has improved in token generation (the speed at which it prints answers) so it's usability is pretty much great all the time. Images do take a bit to generate but nothing that breaks anything. New additions like Projects, custom prompts, and some privacy settings improve experience.

Alternatives Considered

Google Gemini, xAI Grok and Perplexity

they all work very similar, and since answers are probabilistic, sometimes you get better answers from other similar apps. ChatGPT was a pioneer and its several iterations have made many improvements in usability. It's as a wide set of knowledge and you can pretty much ask it anything. But for complex tasks (reminders, automations, data science related tasks) it still needs a lot of work.

Key Insights

Do you think ChatGPT delivers good value for the price?

Yes

Are you happy with ChatGPT's feature set?

Yes

Did ChatGPT live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ChatGPT go as expected?

I wasn't involved with the implementation phase

Would you buy ChatGPT again?

Yes

Other Software Used

xAI Grok, Google Gemini, Atlassian Confluence, Miro, Atlassian Jira

Likelihood to Recommend

Brainstorming. Having quick access to definitions and then setting up a plan of action. It's great for asking about a topic, finding relations with your current role or tasks and setting up a structured path to understanding. Generating images for presentations with graphs ir visualizations is also great, it helps greatly with presenting ideas while defining a tone. And if you are in an area were having technical and business acumen is necessary, ChatGPT can easily explain complex subjects.

Comments

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Great at assisting. Don't believe everything