Basati uses Chatter daily and we love it!
May 20, 2016

Basati uses Chatter daily and we love it!

Heather Fontaine Wagner | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Chatter

All departments are using Chatter. We use it as our form of communication for all client discussions. It is meeting our business needs very well as it allows us to find all communications on an account in one place in Salesforce so we don't have to sift through multiple emails. All features seem to be done well, but I think if we could post multiple photos or screen shots under one post that would be helpful.

  • Keeps communications in SF
  • Attaches conversations to account and contact records
  • Allows attachments
  • Ability to attach more than one photo to each post
  • Less time spent emailing back and forth
We have found Chatter to be useful in all instances.

Chatter (discontinued) Feature Ratings

Task Management
9
Gantt Charts
10
Scheduling
10
Workflow Automation
10
Mobile Access
10
Search
10
Visual planning tools
10
Chat
10
Notifications
10
Discussions
10
Surveys
10
Internal knowledgebase
10
Integrates with GoToMeeting
10
Integrates with Gmail and Google Hangouts
10
Integrates with Outlook
10
Versioning
10
Video files
10
Audio files
10
Document collaboration
10
Access control
10
Advanced security features
10
Integrates with Google Drive
10
Device sync
10