Cisco Business Edition 7000 is a great investment.
March 14, 2021

Cisco Business Edition 7000 is a great investment.

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Cisco Business Edition 7000

We are using Cisco Business Edition 7000 in our company as the basic communication Unified Call manager to support Communication between Cisco IP phones and Softphones. The capability and performance of Cisco Business Edition 7000 give us the ability to settle the communication between all our branches and departments, and yes, all business units are using this product through their IP phones.
  • Calling
  • Presence
  • Messaging
  • Not very easy to use
  • Needs a dedicated administrator
  • Ease the communication between employee.
  • Image that company uses Cisco devices.
We choose Cisco Business Edition 7000 over the other vendors as the relationship between us and Cisco was very good. Regarding support, in implementation and support after implementation, we faced some issues but found great support in troubleshooting and fixing all problems. Also the great performance of Cisco Business Edition 7000 over other vendors.

Do you think Cisco Business Edition 7000 delivers good value for the price?

Yes

Are you happy with Cisco Business Edition 7000's feature set?

Yes

Did Cisco Business Edition 7000 live up to sales and marketing promises?

Yes

Did implementation of Cisco Business Edition 7000 go as expected?

Yes

Would you buy Cisco Business Edition 7000 again?

Yes

PRTG Network Monitor, Microsoft 365 (formerly Office 365)
The powerful tools on Cisco Business Edition 7000 give us the ability to set up all IP phones and connect our lines to [them] and give the right permission to users to use whatever we need. [At] the same time, it gives us the needed reports and statistics on usage and performance.

Cisco Business Edition 7000 Feature Ratings

Task Management
9
Gantt Charts
8
Scheduling
9
Workflow Automation
8
Mobile Access
6
Search
8
Visual planning tools
7
Chat
7
Notifications
8
Discussions
7
Surveys
8
Internal knowledgebase
6
Integrates with GoToMeeting
5
Integrates with Gmail and Google Hangouts
7
Integrates with Outlook
8
Versioning
8
Video files
7
Audio files
8
Document collaboration
8
Access control
9
Advanced security features
9
Integrates with Google Drive
7
Device sync
8