Cisco Business Edition 7000 works fine but I wonder if it's significantly different from the 6000 series.
December 06, 2022

Cisco Business Edition 7000 works fine but I wonder if it's significantly different from the 6000 series.

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cisco Business Edition 7000

This series is primarily used for phone/telecommunications purposes by our department and by many other offices at my organization. It runs smoothly but is reliant on a good internet connection. There are times when the internet goes out for any number of reasons, which affects phone usage. Or if there is a power outage, the phone has often disconnected or become non-functional.
  • Voicemail message are retained for a lengthy period of time.
  • It efficiently allows for users to phone colleagues in other departments by the extension number.
  • Headset usage comes in handy.
  • Speaker phone capability works well.
  • Too reliant on internet to run smoothly.
  • The volume for the ringer on the phone does not go down all the way.
  • Some of the buttons alongside the screen aren't clear as to what they are/do
  • It has allowed for mostly smooth communication from department to department/office to office.
  • It allows for saved phone # / last contact to appear quickly.
  • It has allowed for safety warnings/announcements to emerge all across every office so that everyone within the organization is on the same page about events when they occur.
  • Cisco 6000 Series Network Convergence System (NCS 6000)
It worked much the way that Cisco Business Edition 7000 works. I cannot say what the differences are.

Do you think Cisco Business Edition 7000 (discontinued) delivers good value for the price?

Not sure

Are you happy with Cisco Business Edition 7000 (discontinued)'s feature set?

Yes

Did Cisco Business Edition 7000 (discontinued) live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Cisco Business Edition 7000 (discontinued) go as expected?

Yes

Would you buy Cisco Business Edition 7000 (discontinued) again?

Yes

A nice big screen for the phone allows for a decent interface with the user. Many buttons exist that cause confusion. In some cases, less is more.

Cisco Business Edition 7000 (discontinued) Feature Ratings

Task Management
5
Gantt Charts
5
Scheduling
4
Workflow Automation
7
Mobile Access
5
Search
5
Chat
1
Notifications
6
Discussions
5
Internal knowledgebase
5
Versioning
3
Audio files
7
Document collaboration
5
Access control
5
Advanced security features
6
Device sync
5