Have used Cisco Webex for teams meetings/communication. Cisco headsets to allow for communication. Cisco seems to work seamlessly for the needs of the organization.

Other Collaboration Services Used

Webex

Using Cisco Catalyst Switches

Users and Roles

30 - Responsible for the maintenance, monitoring and deployment of network devices and functions. Routinely ensuring that the organization has access to a working network infrastucture

Support Headcount Required

2 - Usually contractors who have been on-boarded due to their specialty in Cisco related devices.

Innovative Uses

ACI Fabric
Layer 3 Switching

Future Planned Uses

Likelihood to Renew

Their function and use are standard for what we choose to do for this organization

Evaluating Cisco Catalyst Switches and Competitors

Products Replaced

Yes - Brocade Switches as they were old and not what we needed for scalability and the future of the organizations network

Evaluation Lessons Learned

Further research on the growth of the organization to better prepare with the devices/input for kind of network required

Cisco Catalyst Switches Training

Training Types Used

Online Training
In-Person Training

In-Person Training

The people teaching me let me take control and type out the commands rather than just watch them do everything quickly and not retain anything

Online Training

My own personal research to get the information I want is very handy and helped me many times

Cisco Catalyst Switches Support

Cisco Catalyst Switches Customer Support Pros and Cons

Pros	Cons
Knowledgeable team Kept well informed Immediate help available Quick Initial Response	Slow Resolution Poor followup Escalation required Need to explain problems multiple times