Cisco Desk Series - Long Term Thoughts
December 16, 2023

Cisco Desk Series - Long Term Thoughts

Dainius Brazdzionis | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Cisco Desk Pro

Overall Satisfaction with Cisco Desk Series

As a lot of video meetings are done internally and externally, it is required to have a good view, camera, microphone, and speakers. There was a need to create a place in an office environment for that to happen, as calling with laptops only, the situation was not great. So installing a few desk pro devices already made collaboration easier and more reliable, also this doubles as a monitor and hub if needed, so it can be used by the team as a personal hot seat desk. Also, no additional office space for people was required, so fewer expenses.
  • Collaboration with whiteboarding
  • Video calls
  • Monitor/HUB
  • Compatibility with Teams and Webex
  • Ease of use
  • Price could be better
  • Ability to run Teams and Webex at the same time
  • Wireless connection like WIDI or Unicast could be very useful
  • better user experience for employees
  • less expensive for meeting room space
  • more professional meetings - more trust from customers
Tried HP monitor AiO, Polycom device, and Logitech devices. Tried AiO monitors, and the sound was not sufficient. Tried the camera, microphone, speakers, and dock and it was very messy with too many wires, and the configuration needed a desk. Pro has a big benefit in that can be used without an additional device, just as a stand alone meeting device.

Do you think Cisco Desk Series delivers good value for the price?

Yes

Are you happy with Cisco Desk Series's feature set?

Yes

Did Cisco Desk Series live up to sales and marketing promises?

Yes

Did implementation of Cisco Desk Series go as expected?

Yes

Would you buy Cisco Desk Series again?

Yes

Best suited for a single user or a hot seat monitor/hub with the ability for meetings and presentations (especially when big meeting rooms are busy). Also great as just a monitor that you can use as a hub or as a small meeting room for meetings with 2 participants in a call. Works and looks great for an executive workspace. Does not work for big meeting rooms or if there are more than 2 participants. Takes quite a lot of space and is heavy. The design is average.