Cisco Desk Series is The Key to Perfect Collaboration!
November 23, 2023

Cisco Desk Series is The Key to Perfect Collaboration!

Sarah Jackson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Cisco Desk

Overall Satisfaction with Cisco Desk Series

The Cisco Desk Series has become essential to efficient communication and teamwork in our fast-paced workplace. Its adaptability means it can be used for everything from weekly staff meetings to online pitch sessions with prospective clients. The rollout supports both in-office and remote workers without a hitch, creating a Unified digital environment.
  • Intuitive Interface
  • Can be easily integrated with other tools and apps
  • Reliable Performance
  • The price tag may be too much for some businesses
  • Learning Curve
  • The level of customisation may be insufficient for some businesses
  • Workflows have been simplified as a result of the consolidation of communication tools and collaboration capabilities
  • Improved Teamwork
  • The platform's reliability ensures that vital communications are delivered swiftly
At first, it was picked because it could work with several other conference tools. While the Room gadgets are indeed remarkable, the Webex ecosystem as a whole is still immature and could use some fine-tuning. We looked into other options, including Cisco Unified Communications, Microsoft Teams and Zoom, in our search for an effective means of communication. The Cisco Desk Series, with its user-friendly UI and extensive feature set, was ultimately the best option for our business.

Do you think Cisco Desk Series delivers good value for the price?

Yes

Are you happy with Cisco Desk Series's feature set?

Yes

Did Cisco Desk Series live up to sales and marketing promises?

Yes

Did implementation of Cisco Desk Series go as expected?

Yes

Would you buy Cisco Desk Series again?

Yes

Cisco Unified Communications Manager (Call Manager), Webex App, Amazon API Gateway, IBM API Connect
Its ease of use, scalability, and dependable functionality make it a fantastic tool for teamwork and communication. Despite some drawbacks like price and customisation restrictions, it is a popular option for businesses in need of a powerful communication platform because of its overall benefits and beneficial impact on productivity. We like that people can utilize a touch panel to make a call without much training. From an administrative perspective, setting up, configuring, and keeping tabs on the hardware could not be simpler.